Remote AI-Driven Customer Success Leader
Genpact Ltd.
Wilkes Barre, PA
- Remote job
Genpact is seeking a Front Line Manager - S&M - Customer Success in the United States. You will act as the primary liaison between sales teams, brokers, distributors, and customers to resolve inquiries, ensure accurate order processing, and drive training programs to align with business goals. The role emphasizes leading digital transformation, leveraging CX tools, and maintaining SOPs and dashboards. You will oversee performance, manage key accounts, and collaborate with operations to #J-18808-Ljbffr Genpact Ltd.
Vacancy posted 3 days ago
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