Parcel Solutions Director

Enterprise Parcel Strategy & Carrier Governance Establish and execute the enterprise parcel strategy across national, regional, and alternative carrier networks. Own parcel carrier relationships and lead commercial negotiations, RFPs, and contracting strategies. Define governance standards for carrier performance, service expectations, escalation, and accountability. Provide strategic guidance on carrier mix, service levels, and network optimization to balance cost, service, and scalability. Pricing, Audit & Financial Governance Establish and govern enterprise parcel pricing, audit, and billing control frameworks. Oversee parcel audit programs, dispute resolution processes, and recovery efforts to ensure contract compliance and billing accuracy. Partner with Finance on accrual accuracy, savings validation, and enterprise financial reporting. Maintain oversight of rate structures, accessorials, surcharges, and incentive programs. Systems, Analytics & Performance Management Provide recommendations for parcel systems Partner with Technology and Operations to optimize parcel rating, manifesting, and data platforms. Define KPIs and dashboards to monitor cost, service, compliance, and customer experience. Cross-Functional Leadership & Enablement Provide strategic guidance for customer onboarding, pricing models, and scalable parcel solutions. Ensure alignment with contractual requirements, regulatory standards, and internal controls related to parcel transportation. Duties, responsibilities and activities may be assigned or changed from time to time. Minimum Qualifications 6+ years of progressive experience in transportation, logistics, or related disciplines, including enterprise-level strategic accountability. 2+ years of demonstrated expertise in parcel or comparable pricing strategy, contract governance, financial controls, and performance management. Proven ability to lead complex, cross-functional initiatives influencing multiple business units. Strong analytical and financial acumen with the ability to translate data into executive-level recommendations. Experience within a 3PL, e-commerce, retail, or high-volume parcel environment preferred Familiarity with parcel audit platforms, transportation management systems, and rating engines preferred Experience in supporting customer-facing solution design and pricing governance preferred 10-15% travel Salary: $100,000 - $120,000/year base salary + Bonus and Equity Eligibility This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including: Medical Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays Job Info Job Identification 11958 Posting Date 06/05/2026, 09:39 PM Job Schedule Full time Locations US IL Oak Brook 2002 Hub Group Way #J-18808-Ljbffr