Quality Analyst

About Definity

Definity is a rapidly growing technology company transforming contingent workforce management through innovative software solutions. Our integrated platform supports healthcare staffing, vendor management, credentialing, and workforce analytics at enterprise scale. We are building a high-performance engineering culture focused on quality, reliability, collaboration, and rapid delivery.

Position Summary

We are looking for a Quality Analyst to lead high-impact manual testing across web, mobile, and API surfaces. This role is focused on deep exploratory testing, risk-based validation, and release quality leadership in close partnership with Product, Engineering, QA, DevOps, and Automation Engineers.

This is a manual-only role. There is no expectation to build or maintain automated test frameworks.

You will be expected to help drive, organize, and maintain test plans in Azure DevOps and ensure strong traceability from requirements through execution and defect outcomes. You will also serve as one of the formal quality gates for releases, helping determine go/no-go readiness based on risk, coverage, and defect impact.

What You Will Drive

• Lead manual test strategy and execution for complex features and end-to-end workflows.
• Design and maintain high-quality manual test plans, test cases, and scenario coverage.
• Perform advanced exploratory testing to uncover edge cases, usability gaps, and hidden defects.
• Validate API behavior manually using tools such as Postman, Swagger, or Scalar.
• Validate data integrity using SQL queries and cross-system checks in lower environments.
• Execute end-to-end, integration, and regression testing across environments.
• Drive and maintain test plans, test suites, and test case traceability in Azure DevOps.
• Partner with Product and Engineering to refine requirements, acceptance criteria, and testability.
• Work closely with Automation Engineers to identify automation candidates, share risk insights, and align manual and automated coverage.
• Document defects with clear reproduction steps, impact, severity, and risk context.
• Support release readiness through quality sign-off input and risk assessment.
• Serve as a formal quality gate in release decisions with clear go/no-go recommendations.
• Champion manual QA standards for documentation quality, traceability, and defect hygiene.

Core Responsibilities

• Serve as a senior manual testing expert for high-priority and business-critical initiatives.
• Provide risk-based quality assessments and recommend go/no-go considerations for releases.
• Act as one of the release quality gates by presenting readiness signals, residual risks, and final QA recommendations.
• Improve test coverage depth and consistency through strong test design practices.
• Drive defect triage quality with clear communication and actionable diagnostics.
• Maintain high-quality Azure DevOps test artifacts that reflect current scope, risk, and release priorities.
• Collaborate closely with Automation Engineers to reduce coverage gaps and improve end-to-end quality outcomes.
• Collaborate in Agile ceremonies and advocate for quality throughout the delivery lifecycle.
• Mentor QA peers on exploratory testing, defect analysis, and quality best practices.

Required Qualifications

• 6+ years of hands-on manual QA experience in modern web, SaaS, or enterprise software environments.
• Strong experience with exploratory, scenario-based, regression, integration, and end-to-end testing.
• Experience validating REST APIs using Postman, Swagger, Scalar, or comparable API testing tools.
• Solid SQL skills for backend validation, data integrity checks, and defect investigation.
• Hands-on experience building and maintaining test plans, test suites, and test cases in Azure DevOps or a similar ALM platform.
• Ability to evaluate release risk and communicate clear QA recommendations to technical and non-technical stakeholders.
• Strong defect investigation, triage, root-cause collaboration, and written communication skills.
• Experience working in Agile/Scrum delivery environments with Product, Engineering, QA, DevOps, and Automation partners.

Preferred Qualifications

• Experience testing applications built with React, React Native, and .NET service ecosystems.
• Familiarity with performance or load testing concepts, such as k6 or Apache JMeter.
• ISTQB or comparable QA certification.
• Experience supporting release quality gates, deployment readiness reviews, or production risk assessments.

What Success Looks Like

• Improved manual coverage for priority web, mobile, API, integration, and data workflows.
• Earlier discovery of high-risk defects through stronger exploratory and risk-based testing practices.
• Better Azure DevOps test plan hygiene, traceability, and execution visibility.
• Clearer release readiness reporting with actionable risk summaries and go/no-go recommendations.
• Faster defect triage through high-quality reproduction steps, impact analysis, and supporting diagnostics.
• Stronger collaboration between manual QA and Automation Engineers to reduce coverage gaps over time.

Ideal Candidate Profile

The ideal candidate is a senior manual quality professional who combines deep testing judgment with strong product curiosity, clear communication, and disciplined execution. They are comfortable working through ambiguity, uncovering risk, improving testing practices, and helping teams make pragmatic release decisions that balance speed, quality, and business impact.

Why Join This Team

• Shape quality outcomes on enterprise-scale products with meaningful user impact.
• Partner with cross-functional teams that value quality as a delivery accelerator.
• Influence quality standards, release confidence, and customer experience.
• Join a team that values high standards, clear communication, continuous improvement, and practical quality leadership.

Equal Opportunity Statement

Definity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.