Court Operations Associate, Chisago County, Family/ Juvenile Division

Court Operations Associate

The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for a full-time Court Operations Associate to join the Chisago County Court Administration team in Center City, MN.

This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by processing family, juvenile, and child protection case types. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.

Major Job Duties

• Perform the full range of court operations work that may involve responsibility for a specific area of court case processing
• Perform a variety of advanced clerical functions and multiple case types
• Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
• Perform courtroom support for all case types by working with judges, court reporters, and other justice partners, calling cases, updating cases in the case management system, and handling documents in the courtroom
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
• Schedule and maintain court calendars
• Issues receipts for payment of court fees, fines, bail, and restitution; receives, reviews, processes, and/or pays amounts due for witness fees, transcripts, psychological examiners, court appointed attorneys, and interpreters
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures

Minimum Qualifications

• High school diploma or equivalent

• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

Nice To Have

• Proficient in Microsoft office Suite, with the ability to learn other job-related software

• Certificate or degree in a related field

• Basic knowledge of court procedures, policies, and records management

• Experience with electronic document applications, workflow queues and web-based video and audio platforms

What You Will Bring

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned

• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner

• Knowledge of basic math

• Ability to communicate effectively, both orally and in writing

• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment

• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment

• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch

• Ability to effectively support court users who have limited experience with the judicial system

• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes

• Well organized, detail oriented, and analytical

Supplemental Information

• This AFSCME-represented position is located in the Chisago County Government Center at 313 North Main St. Center City, MN 55012
• Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
• The expected hiring range for external hires for this position is $22.50 to $28.45/hr, based on qualifications, with a full future earning potential of $46,980- $73,999 annually.
• This position is non-exempt under the Fair Labor Standards Act.
• Core business hours are Monday - Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.