Member Service Representative

Ready to make a meaningful impact in your career?

Join the Garden Savings Federal Credit Union family, an organization built on integrity, service, and community since 1968. We are looking for a passionate and motivated Full-Time Member Service Representative to bring exceptional service to our members and help them achieve their financial goals.

If you're enthusiastic, people-focused, and ready to grow with a thriving and reputable credit union, this is the perfect opportunity for you!

At Garden Savings, youre not just taking on a job, youre joining a mission-driven organization that values teamwork, professional development, and making a difference in members lives. Youll be part of a supportive environment where your contributions matter every single day.

In this member-facing role, you will:

• Accurately process transactions including deposits, withdrawals, transfers, and loan payments
• Provide a warm, welcoming experience to every member who walks through our doors
• Educate members on financial products and services to support their goals
• Open, maintain, and close member accounts with accuracy and care
• Assist with audits, branch operations, and other assigned tasks

Skills & Requirements

• High School Diploma or GED
• Previous banking/credit union experience preferred
• Strong problem-solving skills and ability to assist members promptly and professionally
• Exceptional attention to detail and time management
• Strong computer and technical skills
• Excellent relationship-building and communication abilities
• High integrity and a strong work ethic

Working Environment & Expectations

• Professional lobby/office environment
• Hours: MondayFriday 8:45 a.m. 4:45 p.m., with alternating Thursdays until 6:15 p.m. and the possibility of Saturdays 9 a.m.12 p.m. in the future
• Ability to lift up to 50 lbs
• Ability to travel for training or meetings, including to Parsippany, NJ
• Comfortable assisting members both in-person and by phone
• Accurate cash handling and transaction processing skills required

Outstanding Benefits Package

Benefits include:

• Medical/RX, Vision & Dental Insurance
• Health Reimbursement Account
• Flexible Spending Account
• Life & Disability Insurance
• Generous Paid Time Off: Vacation, Sick/Personal Days, Paid Holidays, Paid Birthday and Volunteer Day
• Referral Bonus & Incentive Bonus Program
• 401(k) with Company Match
• Employee Discounts
• Credit Union Membership
• Employee Assistance Program
• Paid Training & Tuition Reimbursement

Diversity & Inclusion

Garden Savings Federal Credit Union is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions, recruitment, promotions, evaluations, training are made without regard to protected characteristics.

If you need assistance or accommodation during the hiring process, please call View phone number on click.appcast.io .

If youre passionate about delivering exceptional service and helping members achieve financial success, wed love for you to apply and grow with us.

Garden Savings Federal Credit Union is proud to be an equal opportunity employer, fostering diversity and inclusion in the workplace. All employees and qualified applicants for employment are covered by federal and state discrimination laws. All employment decisions, including recruitment, promotions, appraisals, and/or training are made without regard to any protected characteristics.

Compensation details: 17-19 Hourly Wage

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