Public Health Specialist

Job Description

Job Description

We are hiring for a Public Health Specialist on behalf of our client, a leading provider of travel health and wellness services. Operating in partnership with public health agencies and healthcare organizations, they support critical initiatives that strengthen disease surveillance and traveler health programs. This passenger-facing role serves as a frontline representative supporting health screening and monitoring efforts within a busy transportation environment.

• Sunday - Thursday; 5:00A-1:00P & 12:30P-9:00P
• Tuesday - Saturday; 7:30A-4:00P & 1:00P-9:30P

Responsibilities:

• Engage with travelers to explain the purpose and importance of public health surveillance and monitoring programs.
• Educate participants on public health initiatives, disease prevention, and health promotion efforts.
• Collect health-related data following approved procedural guidelines and training requirements.
• Greet travelers with a professional, welcoming, and compassionate demeanor while ensuring accurate documentation of participant data.
• Answer participant questions to foster trust and confidence through exceptional customer service and cultural sensitivity.
• Adhere strictly to regulatory, public health, and operational compliance standards.
• Maintain absolute confidentiality of participant records and protected health information (PHI) in alignment with HIPAA guidelines.
• Follow established infection prevention and biosafety protocols at all times.
• Collaborate with management, healthcare personnel, and external public health partners to support team operational objectives.
• Maintain cleanliness and organization at designated workstations and monitor supply inventory levels.

Qualifications and Key Skills:

• High School Diploma or GED required.
• Minimum of 1 year of experience in a customer-facing healthcare, patient care, or public health-related role.
• Experience in patient-facing support settings—such as a Medical Assistant, Patient Care Technician, Certified Nursing Assistant, Phlebotomist, or EMT—is highly valued.
• Excellent interpersonal, communication, and customer service skills to effectively engage with a diverse population.
• Strong organizational skills, keen attention to detail, and a proven ability to manage sensitive, confidential information.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Physical capability to stand for extended periods and perform active duties within a busy transit terminal.
• Preferred background includes an Associate's degree or relevant coursework in Public Health, Health Sciences, Biology, or Nursing.
• Knowledge of HIPAA, infection control, and bilingual or multilingual language skills are considered strong assets.

Our mission:
Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!

Company Description

Our mission:\r\nConsistently provide client experiences focused on what they value most.\r\n\r\nAt PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!