Lead IT Analyst/ System Administrator

Lead IT Analyst/ System Administrator Pay Rate: $112,000 - $152,000 (annual base salary range) Location: Washington, DC Telework/Work-from-Home Authorized: No About the Role Provide information technology support to operate and maintain the online application processing, peer review management and applicant notification system providing critical infrastructure for the Institute of Education Sciences (IES) known as PRIMO (Peer Review Management Online). Responsibilities Oversee the Department of Education's PRIMO operations and maintenance Generate reports and metrics Help desk SLA/ticket-volume reporting Manage user access and permissions Ensure data integrity Backup score-collection procedure during panels Provide help desk support Support virtual panel operations Perform other duties, as assigned. Experience Requirements 8+ years of experience Supporting federal IT operations and maintenance SQL and database management Report generation and data analysis Experience coordinating security compliance activities Education Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Management Information Systems, or a related technical discipline. Certificate, License, and Registration Requirements (Preferred) ITIL 4 Foundation, AWS cert., or CompTIA Security+ Other Required Skills & Abilities Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook. Security Clearance Requirements Background Check US Citizenship Requirements This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens. Equal Opportunity Employer Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply! #J-18808-Ljbffr Sawdey Solution Services