Medical Secretary

Job Description

Job Description

About the Role:

Pain and Disability Institute PC in Jersey City, NJ is looking for a dedicated and organized Medical Secretary to join our growing healthcare team. This is a fantastic opportunity to play a vital role in delivering exceptional patient experiences while supporting our clinical staff in a fast-paced medical environment.

Responsibilities:

• Greet and check in patients, managing front desk operations with professionalism and care
• Schedule, confirm, and coordinate patient appointments and follow-up visits
• Answer and direct incoming phone calls, responding to patient inquiries in a timely manner
• Maintain and update electronic health records (EHR) and patient files accurately
• Process insurance verifications, referrals, and prior authorizations
• Handle medical billing support, co-pay collection, and patient account management
• Prepare and manage correspondence, medical forms, and documentation for providers

Requirements:

• Prior experience as a Medical Secretary, Medical Receptionist, or in a healthcare administrative role preferred
• Familiarity with medical terminology, ICD-10 codes, and insurance processes
• Proficiency with EHR/EMR systems and Microsoft Office Suite
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a high-volume clinical setting
• Knowledge of HIPAA regulations and patient confidentiality requirements
• High school diploma or equivalent required; medical administrative certification a plus

About Us:

Pain and Disability Institute PC is a trusted specialty medical practice in Jersey City, NJ, dedicated to improving the quality of life for patients managing pain and disability conditions. Our compassionate team is committed to providing personalized, comprehensive care that patients rely on and trust. We foster a supportive and collaborative work environment where every team member plays a meaningful role in our patients' well-being.