Automotive Service Advisor

Job Description

Job Description

Westside Toyota in North Olmsted is hiring Experienced AND Entry Level Service Advisors to Join our Team! 

• Are you an Advisor who is motivated and wants a career path beyond your current position? Westside Toyota has huge growth opportunities!
• Are you new to the industry but want an opportunity?  Westside Toyota will Train You for Success!  

Whether you are a Brand Certified Advisor, currently work at an Aftermarket shop or simply want to start a new career - Westside Toyota has an opportunity for you  

Wouldn’t it be great to work for an established organization with lots of support, Great Benefits, and an actual Work/Life Balance?  

How about: 

• Industry Leading Pay
• Award Winning Shops 
• State of the Art Facilities
• 5 Day Work Week- Every other Saturday is Required with Monday off that week 
• Prime location, very busy store
• Toyota Factory Training and Contests
• Bonuses, Incentives and more!  

Our Benefits Package Includes: 

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short & Long Term Disability  
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services
• State-of-the-art facility with air-conditioned service bays.  
• Shop equipped with the newest technology and equipment
• Career advancement opportunities, promote from within
• Training expenses paid to further your career
• Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Bonuses for tenured employment 

Responsibilities Include: 

• Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings, and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices. 
• Performing other store duties and functions as directed by management.
• You must hold the following credentials / experience:
• Reliable, motivated and driven to deliver quality workmanship and a superior customer experience.
• Continuously looking to learn and use new skills.
• Value a strong team-based workplace. 
• Flexible, patient and calm when working in a fast-paced environment…
• Focused on meeting goals and targets. 

To succeed in this job, the following experiences and skills are required:

• Excellent customer service and time management skills.
• Ability to work Saturday’s when required. 
• Strong attention to detail. 
• Strong interpersonal skills with ability to build a team and work as a team.
• Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset.
• Ability to work well under pressure in a fast paced, ever changing high-volume environment. 

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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