Manager, Technical Services

Join a Leader in Pharmaceutical Manufacturing - And Build What's Next

As Spokane's Largest Manufacturing Company , Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.
We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers - This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions , you'll feel at home here. At Jubilant HollisterStier, your ideas matter - and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn't have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas - you belong here.

Job Description:

The Manager of Technical Services provides oversight and expertise primarily in the areas of pharmaceutical process engineering and technical transfer. This position will manage large scale projects and multi-disciplinary teams. The Manager will also provide technical direction for complex projects and exhibit superior communication skills with all levels of employees. The individual will be responsible for refining department and site processes and provide leadership and guidance to others. Process Engineers will report directly to Technical Services manager.

• Oversee design, optimization and implementation of site manufacturing processes to improve efficiency, quality and sustainability
• Oversee and assess existing processes and workflows
• Lead team to establish and track process metrics to monitor process stability and discover areas for improvement
• Oversee Technical Transfer of new products from both internal and external clients
• Drive team ownership of product processes from initial quote to product retirement
• Evaluate incoming processes for robustness, efficiency and fit within JHS-Spokane
• Lead team to perform appropriate development work to define CPPs and CQAs to allow strong execution upon transfer to Manufacturing.
• Review and approve validation study documents that demonstrate manufacturing processes are capable of consistently making acceptable product.
• Oversee development and execution of validation studies to test and qualify new and improved manufacturing processes.
• Lead team through troubleshooting, oversight and/or sampling of events within Manufacturing; will require occasional off-shift at-location or remote support.
• Review and approve reports summarizing results of studies to document data collected; overview utilization of data obtained to qualify site processes.
• Review and approve protocols, SOPs, reports, deviations and other documents requiring Technical Services approval.
• Oversee team review of data summaries generated by other departments, assessment of the data for potential trends or conditions that may adversely impact the quality of the sterile products being manufactured, and ensure that corrective action measures are implemented when required/warranted.
• Oversee and participate in or perform deviation investigation and evaluation of impact
• Ensure team implements effective CAPAs
• Responsible for optimizing gross profit margin and minimizing deviation rate
• Provide necessary reviews for regulatory and client audits and provide responses to audit observations
• In-depth understanding of cGMP's, European regulatory requirements, relevant USP chapters, and scientific principles associated with clean room operations and room classifications as they apply to media fills, sterilization and depyrogenation (dry heat and steam), endotoxin reduction, and microbiological monitoring and control.
• Perform all supervisory duties for exempt level Process Engineers. Assign daily work, hiring, performance management, training and other managerial duties.
• Write and manage department SOP's, training etc. to ensure regulatory compliance and operations enhancement.
• Expected to perform job functions autonomously and effectively.
• Expected to be an authority on technical aspects of site processes.
• Expected to provide leadership and guidance to others on these topics, as well as update and improve site practices and policies accordingly.
• Minimal travel (<15%)

Qualifications:

Required:

• A Bachelor's of Arts or Science with a major in Biology, Chemistry, Physics, or Engineering is required.
• 7-10 years related Pharmaceutical experience or FDA regulated Industry Experience
• Supervisory or other Leadership Experience
• Project Management
• Advanced vocational/specialized knowledge
• Microsoft Office

Preferred:

• Master's Degree
• Statistical Analysis
• Lean Manufacturing Principles

Working Environment

• Prolonged sitting/standing
• Exposure to Allergens
• Working in Aseptic Areas
• Minimal Travel: <15%

Location: Spokane, WA - On Site, Full- -Time

Shift: Weekend Day Shift

Compensation & Benefits That Start on Day One - Because Your Well Being Matters

Hiring Wage: $118,500 - 189,600 annualy + 10% bonus / 7.5% shift differential, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don't believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

If you're seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers - Jubilant HollisterStier

Jubilant HollisterStier is an EEO/AA Employer . All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require assistance applying for a position, contact:
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Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.