Call Center Representative

Camis

Every memorable adventure starts with a reservation!

At Camis, we power the technology behind park reservations across North America, helping millions of people turn travel plans into unforgettable outdoor experiences. Every day, our team works toward one goal: getting more people outdoors and enjoying the parks and recreation spaces that make memories last a lifetime.

We're looking for friendly, customer-focused Reservation Agents to be the voice behind those experiences. Whether you're answering questions, guiding customers through the booking process, or helping solve a problem, you'll make a real difference in helping people get outside and create their next adventure.

Join a supportive team where you'll gain valuable customer service experience, enjoy flexible scheduling and camping perks, and have opportunities to grow within the organization.

What You'll Do

Assist customers with reservations and account inquiries
Provide friendly, professional customer service
Navigate multiple systems while supporting callers
Resolve questions efficiently and accurately

What We're Looking For

Strong communication and customer service skills
Comfortable using computers and learning new software
Friendly, professional, and dependable
Minimum 1 year of customer service experience
Call Center experience is an asset

Position Details

Work From Home (Michigan residents only)
Contract Dates: December 30, 2026 - October 31, 2027
Part-Time, 15-30 hours per week due to fluctuating call volumes.

Training Requirements

Orientation: Thursday, December 30, 2026
Training Schedule:
- Week 1 - Monday, January 4, 2027 - Friday, January 8, 2027 - 8:30AM - 5:00PM EST
- Week 2 - Monday, January 11, 2027 - 8:30AM - 5:00PM EST
Full attendance is mandatory.

Availability Requirements

Our contact center operates 7:00 AM - 10:00 PM EST, 7 days per week. Applicants must be available to work a flexible schedule, including:

Evenings
Weekends
Holidays during the contract period

This position is not suitable for candidates seeking daytime-only, fixed Monday-Friday schedules, or those who require extended time off during the peak summer season.

Please note: There are peak periods during our busy season when time-off requests may be limited. Due to business needs, employees are expected to be available to work their maximum scheduled hours throughout July and the first week of August. Time-off requests during this period generally cannot be accommodated.

Diversity & Inclusion

Camis is committed to creating an inclusive workplace where employees feel respected, valued, and empowered. We welcome applications from individuals of all backgrounds and experiences and believe diversity strengthens our team.

Apply

Vacancy posted 5 days ago

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