Receptionist

Job TitleEssential Key Responsibilities:Cordially welcomes and receives patients and visitors upon arrival.Instruct patient regarding completion of forms.Records patient arrival on schedule while keeping appointments on schedule.Verify insurance, scan/copy insurance card, collect co-pay, provide receipt if necessary, and verify photo IDEnter updated patient demographic informationAt end of day, balance money, receipts and fee sheetsCheck reminder call report and follow up according to the protocolScroll schedule for daily changesPractice appropriate charting methodsAssist with resolving patient issuesWill work with EMR (electronic medical records) to enter kiosk form and begin patient visit, and any other EMR duties assigned.Knowledge, Skills and Abilities:Knowledge of medical terminologyAbility to communicate with diversified levels of patients, staff members, external providers and/or agencies.Ability to organize work material and/or charts to ensure accuracy of patient recordsKnowledge of modern office procedures and methods including telephone communications, office systems, and record keepingKnowledge of modern business communication, including style and format of letters, memoranda, minutes, and reportsSkill to use a personal computer and various software packages, including internet experience.Skill to use a multi-line telephone system.Ability to establish priorities, work independently, and proceed with objectives with little supervisionAbility to handle and resolve problemsAbility to maintain confidentiality regarding health and financial information.Neat appearance, professional demeanor and pleasant voice.Fluent in EnglishCredentials and Experience:Must have high school diploma or equivalentPrefer 2 years experience working in a medical environment.Work Hours: 7:30AM-4:00PM Monday-FridayEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.