Client Services Associate - Flex Support

Full-Time Client Services Associate - Flex Support

SAGE Counseling is looking for a Full-Time Client Services Associate - Flex Support position.

This is a Full-Time Flex Support position with consistent hours, with the opportunity to work across multiple offices, as well as work remotely.

Schedule:

• Monday through Thursday, 8:00AM to 5:30PM
• Fridays 8:30AM to 3:30PM

This position will have a 5-week training period learning SAGE offices and procedures - this training will be done remotely and in SAGE offices.

Upon completion of training, this position will travel between the following SAGE offices to provide Front Office coverage and support:

• Central Phoenix
• Glendale
• Maryvale
• Tempe
• North Phoenix
• Additionally, this position provides coverage for SAGE Court Liaisons in Phoenix and Peoria.

Travel is REQUIRED for this position, with mileage reimbursement - SAGE offers additional bonuses for mileage reimbursement to compensate for the increases in gas prices!!

Pay: up to $23.00/hour

General Position Duties Include:

• Front Office Client Support
• Client Form and Documentation Support
• Inbound and outbound calls
• Appointment scheduling
• Processing treatment referrals
• Data entry into the electronic health record

The ideal candidate for this position is a quick learner, detail-orientated individual who can manage high volume calls in a fast-paced environment. Candidate must be able to stay calm under pressure, provide friendly and professional client support while remaining organized.

Qualifications:

• Minimum High School Diploma or GED required.
• Bilingual (Spanish/English) preferred. Differential pay offered!
• Prior experience with scheduling or working in a call center environment preferred.
• Eligible to successfully pass a background check and obtain a Fingerprint Clearance Card.
• Prior experience in the field of behavioral health is strongly preferred.
• Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, Teams and Outlook)
• Strong sense of discretion and professionalism.
• Strong organizational and time management skills.

Why join SAGE Counseling?

• Top-level compensation packages including company-paid medical insurance!
• Bilingual pay differential
• Annual merit-based compensation increases
• Employee recognition opportunities
• Career advancement opportunities
• Competitive health and disability benefits
• 401k Company match
• Holiday, PTO, and employer-paid life insurance

SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment related activities without regard to race, color, religion, sex, sexual orientation, national origin, age disability veteran status, or any other characteristics protected under State of Federal Law.

Job Type: Full-Time