Returns Associate - Weekend

Returns Associate The Returns Associate will process product returns and information while supporting the warehouse staff and other departments within a 24/7, high-volume, fast-paced working environment. The Returns Associate will answer questions, input accurate return information on customer accounts and perform general warehouse duties, including material picks and deliveries, and warehouse cleanup. Responsibilities Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures. Inspect returned merchandise, checking for quality and condition of product to determine return category. Receive merchandise, following all security and safety return procedures for each product type. Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return. Input clear customer account notes in internal computer systems, communicating return reasons, customer feedback and instructions to ensure accurate processing. Identify critical distribution issues and report them to the team lead/supervisor. Data entry as needed. Maintain a safe and organized work environment at all times. Other tasks as assigned to meet team goals. Abilities/Skills/Knowledge Requirements 1-2 years of prior returns or similar experience. Basic computer skills (e.g. personal computers, printers, email). Knowledge of warehouse operating procedures and protocol. Fluent verbal and written communication in English. Prior experience in a distribution, warehouse, or other inventory handling environment. Knowledge and ability to operate inventory control and related computer software. Hours: Friday through Sunday, 7:00am-7:30pm #J-18808-Ljbffr