Office Assistant 2 (PCN 082045)

Job Description

This position is part of the crew within the Division of Corporations Business and Professional Licensing at our Anchorage office. Were looking for someone who enjoys variety and thrives in a fast-paced environment!

What Youll Be Doing: Youll be the go-to person for keeping our front-end licensing running smoothly. Your day might include:

• Greeting and assisting walk-in customers with a smile.
• Organizing important documents like a pro.
• Processing mail and scanning paperwork.
• Answering a multi-line phone system with confidence.
• Taking payments.
• Performing data entry with accuracy.
• Delivering top-notch customer service every step of the way.

If you love helping people staying organized and being a key part of a supportive team this role could be a great fit!

Our organization mission and culture:

The mission of the Division of Corporations Business and Professional Licensing (CBPL) is to ensure that competent professional and regulated commercial services are available to Alaska consumers. The CBPL administrative unit is a team of five providing support to businesses professionals and division staff.

The benefits of joining our team:
Advancement within the division is strongly encouraged and the training provided will help set you up for success. This position offers a clear career path with opportunities for growth and promotion. Many team members have advanced from this role and continue to enjoy working in our fast-paced collaborative office. Apply today and take advantage of this opportunity to build your skills and grow your career.

The working environment you can expect:
This position works on the 15th floor of the State Office Building in downtown Anchorage. This is a full-time position with work hours from 8:00 am to 4:00 pm Monday through Friday.

What Makes You a Great Fit for This Role
To thrive in this position youll bring a few key superpowers to the table:

• Customer Service Champion: You are all about helping others whether its a teammate or a member of the public. You anticipate needs deliver top-notch service and are excited to grow with us!

• People Person: You bring warmth empathy and professionalism to every interaction. You build strong relationships and know how to keep things respectful and positive.

• Data Entry: You are comfortable working with data and take pride in entering information accurately and efficiently. You understand the importance of maintaining complete and reliable records and your attention to detail helps ensure data quality and integrity.

• Payment Handling: You are trustworthy accurate and comfortable handling financial transactions. Whether receiving payments balancing receipts or maintaining records you follow procedures carefully and ensure every transaction is processed correctly and accounted for.

Minimum Qualifications

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:
High school diploma equivalent means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

WORK EXPERIENCE
If using work experience not already documented in your application also provide the employers name your job title dates of employment and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment. MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or View phone number on drjobpro.com. If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the domains. For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to .

For applicant password assistance please visit: Information

For specific information in reference to the position please contact the hiring manager at:

Name: Zarah Vasquez

Title: Administrative Assistant 2

Phone:

Email:

Required Experience:

Junior IC