Senior Product Manager, Cross-Channel Service Tech

Amazon Inc. is seeking a Sr. Product Manager - Tech to own and scale the product that keeps customer service experiences consistent across channels and stores. You will define the vision, partner with engineering on scalable integration solutions, and use data to measure customer experiences at a global level. You will lead cross-functional collaboration with content, operations, and product teams, balancing speed and quality while driving adoption of new tools and analytical capabilities to #J-18808-Ljbffr Amazon Inc.