Senior Customer Service & Order-to-Cash Lead

Instylla, Inc. in Bedford, Massachusetts is seeking a Sr. Customer Service Specialist/Manager to manage customer service operations and ensure excellent service delivery. This role involves driving process improvements, managing the sales order process, and supporting ERP and CRM system enhancements. The ideal candidate will have 6+ years of customer service experience, preferably in the medical device field, and a degree or higher. Strong communication skills and proficiency in Microsoft Office are essential. The position provides cross-functional support within the commercial team. #J-18808-Ljbffr