Customer Relationship Liaison

Medical Interpreter

Requires Medical Interpreter Certification and requires knowledge of diverse medical terminology in English and target language

Hours: Monday-Friday 8am-4:30pm

Location: Riley Hospital

Position Summary:

Provides support to LOE (Language Other than English) patients, families, and medical staff providing care. Assists designated patients and provides support to the care team under the direction of the clinical nurse. Serves as the liaison between clinical, medical staff and patients and/or families. Assures care of patients and families is reflective of IU Health's values.

Required qualifications:

• Minimum of two (2) years of medical interpretation experience required
• Completion of the Bridging the Gap program or national certification required
• Flexibility to assist with additional assignments, including translation, as needed

Position Requirements:

• High School Diploma/GED is required. Associates Degree is preferred.
• Requires Bridging the Gap or equivalent medical interpreter training.
• Requires high level of oral and written fluency in English and target language (i.e. Spanish, American Sign Language, or Burmese languages).
• Requires knowledge and cultural understanding of target communities (i.e. Hispanic/Latino, deaf, or Burmese communities).
• Requires knowledge of diverse medical terminology in English and target language. May require additional training and appropriate certification in language interpretation.
• Prior interpreting experience in target language (i.e. Spanish, American Sign Languages, or Burmese languages) in a medical setting preferred.