Director, Strategic Programs & Business Operations (Chief of Staff)

Job Summary The Director, Strategic Programs & Business Operations supports the COO in coordinating and driving a unified and collaborative approach to strategic programs and critical business processes, across the Hemostasis and Acute Care Business Units and Technology Centers. Responsibilities Develop and ensure standardized methods, processes and tools enabling coordination with all key stakeholders, including goal setting, information and KPI reporting, business reviews, strategic plan development, execution and tracking. In coordination with the SBU and R&D define internal processes leading to the definition of the innovation programs, including product portfolio management plans. In collaboration with different functions and technology centers, provide guidance for organization and processes to optimize program management and governance. Network and maintain key relationships with the Hemostasis and Acute Care Executive Leadership Team, Program Management Leaders, and Corporate Leadership Team. Qualifications Bachelor’s degree required; MBA or advanced degree in business, engineering, or life sciences preferred. 10+ years of experience in strategy, operations, or leadership roles within the medical device, healthcare, pharmaceutical, or other highly regulated industries. Strong understanding of regulatory frameworks (e.g., FDA, ISO 13485, MDR), quality systems, and product development lifecycle. Exceptional communication skills and ability to translate complex technical and regulatory topics into clear executive-level insights. Proven track record leading cross‑functional initiatives at scale in a multi‑site, global organization. High emotional intelligence, professional maturity, and ability to influence without authority. Minimum 5 years managing programs or operational strategy. Experience managing profit and loss (P&L). Management has the discretion to substitute relevant work experience for a degree and/or make exceptions to the years of experience requirement. Skills & Capabilities Proven ability to bridge collaboration gaps across locations and functional/program teams. Executive level communication and organizational skills. Ability to communicate complex organizational challenges to non‑technical and non‑executive audiences. Travel Requirements Up to 15% travel, domestic and international. Compensation and Benefits The annual base salary range is $220,000–$260,000. This role is eligible for medical, dental, and vision insurance, 401(k) retirement benefits with an employer match, paid vacation and sick leave. Management and select professional roles are eligible for a performance‑based bonus. Sales roles may be eligible for a commission plan. Equal Opportunity Employer Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment, or retaliation based on protected characteristics as defined by applicable state or federal law. #J-18808-Ljbffr Werfen North America