Receptionist / Case Processor

Job Description

Job Description

About the Role:

Central California Appellate Program is looking for a detail-oriented and personable Receptionist / Case Processor to join our team in Sacramento, CA. This is a unique opportunity to play a vital role in the legal process, supporting appellate work that makes a real difference in people's lives. If you thrive in a professional environment and enjoy keeping things organized and running smoothly, we want to hear from you!

Responsibilities:

• Greet and assist visitors in a professional and welcoming manner
• Answer and route incoming phone calls, emails, and correspondence
• Open, track, and process incoming mail with accuracy and attention to detail
• Data entry in case and document management systems
• Read and classify documents
• Coordinate with staff to ensure timely case processing and deadlines are met
• Manage mail distribution and general front-desk operations

Requirements:

• Prior experience in a receptionist, legal assistant, or administrative support role preferred
• Familiarity with legal terminology, court processes, or appellate procedures is a plus
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Proficient in Microsoft Office Suite and comfortable learning case management software
• Excellent written and verbal communication skills
• High level of discretion and professionalism when handling confidential information
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Ability to lift 30 pounds

About Us:

Central California Appellate Program (CCAP) is a nonprofit organization dedicated to providing high-quality appellate representation to indigent clients throughout California. Our team of skilled attorneys and staff are passionate about justice and committed to ensuring that every client receives a fair and thorough review of their case. Working at CCAP means being part of a mission-driven organization where your contributions truly matter.