Medical Office Assistant

Medical Office Assistant

Location: 243 North Road Poughkeepsie, NY, 12601 Division: Gastroenterology Classification: Full Time Non-Exempt Hourly Reports to: Practice Director Hours/ Travel : MondayFriday 8:30AM-5:00PM

The Office Assistant is primarily responsible for providing assistance to the physicians and the patients, which includes answering phones, preparing charts and scanning documents into the EMR system. The Office Assistant exhibits strong organizational skills and works collectively with physicians, clinical staff and administration.

Duties And Responsibilities

• Responsible for answering patient phone calls, scheduling appointments, confirming appointments, and taking detailed and accurate information/messages.
• Sort, scan, and file a variety of medical records and information such as laboratory and pathology reports, operative notes, and discharge summaries into electronic patient medical records in appropriate sections.
• Processes incoming mail.
• Schedules pharmaceutical lunches.
• Assists with patient referral tracking and follow-up as necessary.
• Covers Front Desk (for all shifts) as needed.
• Covers Secretarial Department which includes answering phones, registering patients, making appointments, confirmation calls, faxing, obtaining medical records, mailing New Patient and Annual Wellness Visit paperwork, and obtaining incoming referrals for specialists at the office.
• May be required to provide administrative support to the Administrative Supervisor as needed, including filing, typing, etc
• Other duties as assigned.

Education & Experience

• Minimum of a High School diploma; Associates Degree preferred.
• 1 to 3 years relevant experience preferably in a healthcare environment.
• Electronic Medical Records experience required.

Qualifications & Requirements

• Strong organizational skills; must be able to multi-task.
• Strong verbal and written communication skills.
• Must have excellent computer skills.
• Ability to work independently and collaboratively on assigned tasks and projects