Customer Care Manager - State Farm Agent Team Member

Benefits 401(k) Bonus based on performance Competitive salary Health insurance Paid time off Training & development Location Tampa, FL 33629 Seeking a Customer Care Manager to oversee day‑to‑day service operations and ensure a positive experience for customers. Responsibilities Manage customer inquiries and support daily service activities. Coordinate team communication to maintain efficient workflows. Assist with account updates, billing inquiries, and policy reviews. Track service metrics and report progress to the agent. Support community engagement and customer outreach initiatives. Qualifications Excellent communication and organizational skills. Strong attention to detail with the ability to manage multiple priorities. Prior experience in customer service, office management, or administrative support preferred. Must be able to obtain applicable state insurance licenses. #J-18808-Ljbffr