Maintenance Technician

Maintenance Technician

Vaughn Management Group is a family-owned property management firm. Our passion for helping people, creating valuable relationships, and common values has established a working environment that undeniably stands out. Every day our staff can collaborate in a thriving culture with a determined attitude that inspires and rewards original ideas. Vaughn Management Group provides significant career advancement opportunities, competitive compensation, benefits, and retirement plans.

Maintenance Technician Job Description

Job Summary: The Maintenance Technician is responsible for assisting the Maintenance Director in all infrastructure aspects of a multi-unit residential community. The Technician will help ensure that the community is well-maintained, and resident satisfaction is a top priority. This community is located in Davis, Ca.

Daily Tasks:

• Work with Maintenance Director and office team to ensure all property needs are met
• Review, prioritize, and respond to all maintenance requests within 24 business hours of submission, including HVAC units, plumbing, appliances, and electrical systems.
• Maintain all common areas, including the leasing office, grounds, bathrooms, and amenities.
• Communicate with office staff in regards to all work orders, turns, property-related issues, and staff schedules.
• Assist in the regular inspection of vital property infrastructure, including roofing, boiler systems, plumbing and drainage systems, irrigation, pool and spa, amenities, etc.

Cleaning:

• Trash pick up.
• Mopping, sweeping, dusting, surface cleaning, etc.
• Clean up units after each work order and unit turns.
• Maintain organization in all storage areas.
• Clean up after property pets and make sure all pet clean up stations are fully stocked.
• Follow all regulations in regards to asbestos and mold remediation.
• Water damage remediation: find leak source and repair, dry all affected areas, pull up carpeting as needed, set up fans and dehumidifier as needed. Follow up daily to ensure no mold growth occurs.
• Immediately connect with upper management in regards to tenant hazard remediation and testing requests: mold, asbestos, etc.
• Address all mold and asbestos concerns with the highest urgency.
• Clean up any biohazard messes in accordance with the emergency handbook.

Customer Service:

• Respect tenants' privacy and special requests when inside units, within reason.
• Display notice of entry for tenants while working in a unit.
• Maintain effective and respectful communication with tenants in regards to all work orders.
• Communicate necessary resident charges for repairs to the Community Director.
• Use discretion when communicating with residents: refrain from oversharing and giving personal opinions to tenants.

Unit Turns:

• Assist with all unit turns from start to finish.
• Assist in ensuring units are fully turned and move-in ready according to specific community standards.
• Execute all standard items on the unit punch list.
• Complete all necessary repairs on a per unit basis.
• Complete unit inspections and photograph damages and cleanliness as directed.
• Inspect furniture packages for any damage and safety concerns. Remove and replace as needed.

Emergency Maintenance:

• Be available for on call shifts: answer and respond to all emergency calls accordingly.
• Responsible for recording and reporting all after-hours work and mileage.
• Communicate emergencies with upper management as needed.
• Maintain knowledge of biohazard clean-up requirements and close amenities as needed.

Other:

• Drive personal vehicle to pick up supplies as needed.
• Assist management team in marketing needs: balloons, A-frames, and signage as needed.
• Must be able to lift up to 80 lbs.
• Request assistance for appliance installs when required to climb stairs and lift heavy items over 80 lbs.
• Assist the Maintenance and Community Director in ensuring all trespassers are removed from the property accordingly. Contact the local PD as needed.
• Assist management staff with special projects and events.
• Overtime required during high turn times or in order to meet move-in deadlines.
• Record all expenses, both personal and company.
• Assist with moving tenants' personal belongings as directed by the