Administrative Support Assistant

Salary: $24.17 Hourly
Location : City Hall, 8040 S. 6th Street, Oak Creek, WI
Job Type: Full Time
Job Number: 2026-00024
Department: Administrative Services/Administrative Support
Opening Date: 07/17/2026
Closing Date: 7/31/2026 4:00 PM Central


Summary Description


This position provides administrative services for all City administrative functions. This position operates in a collaborative team environment where effective communication, mutual support, and shared responsibility are essential to delivering high-quality public service. It requires a resourceful and detail-oriented individual who is well organized, a strong problem solver, and capable of managing a steady workload efficiently and on time. The ability to work closely with colleagues across departments to achieve common goals is key to success in this role.
Oak Creek stands prominently on the shores of Lake Michigan, ready for a period of growth and development. As one of the fastest-growing cities in southeastern Wisconsin, our population has increased by over 25% in the past two decades, and there's more to come. Oak Creek is at the center of this growth trend.
Drexel Town Square is a key player in this urban development - a testament to our dedication to vibrancy and community. This mixed-use development features a civic center plaza, City Hall, and a modern Library facility. It's not just about development; it's about creating a dynamic and thriving hub.
What sets Oak Creek apart? Our elected leaders are not just making decisions; they are strategically investing in our future. Ongoing projects are already transforming our city into a symbol of progress and innovation

The work schedule for this position is 8:00 am - 4:00 pm with a 30 minute paid lunch.

Please attach your resume and cover letter to your application.

Duties, Functions and Supervision/Accountability


Serves as the first point of contact at the front counter by professionally greeting and assisting members of the public, answering questions about government services, processing forms or applications, and directing individuals to the appropriate offices or personnel, while ensuring compliance with City policy and maintaining confidentiality.

Operates a multi-line phone system and serves as the operator for the City's main phone number.

Prepares and proofreads correspondence; transcribes meeting minutes from personal notes or recordings for various departments.

Provides support to various departments for daily operations, projects, process improvements and efficiencies.


Prepares, compiles, distributes, and retrieves ordinances, resolutions, public hearing notices, public meeting packets, meeting minutes, and agendas.

Processes payments using financial software, including but not limited to building permits, pet licenses, City licenses, miscellaneous invoices, property tax payments, and utility payments.

Prepares invoices in accordance with City policy while monitoring outstanding invoices and providing follow up for payment.

Responsible for handling cash, check and credit cards while processing front counter transactions and completing various department deposits.

Qualifications
High school diploma or equivalent and at least one year of clerical experience required.

At least one year of cash handling preferred.

Additional Information
The duties listed above are intended only as illustrations of the various types of work that may be performed. To view the complete job description for this position, please visit
At City of Oak Creek, we're dedicated to creating an inclusive, engaging, and supportive work environment. If you're looking to make a significant impact on a thriving city while growing your career, we'd love to hear from you.
To apply, please visit or click the green apply button above.
Paid Time Off (PTO) Schedule
1-3 Years 23 days per calendar year (pro-rated first year)
4-6 Years 25 days per calendar year
7-9 Years 28 days per calendar year
10+ Years 30 days per calendar year
Holidays : Ten (10) per year as outlined in the City of Oak Creek Personnel Manual.
Health Insurance : The City offers a self funded medical plan. Specific plan offered is subject to change each calendar year. Employee is eligible for coverage on the first of the month following 30 days of service. Employee contributes toward monthly premium. Employees who waive health insurance are eligible for a waiver incentive paid into a deferred compensation plan; $3,000 for waiving family coverage, $1,500 for waiving single coverage.

Dental Insurance : Delta Dental or CarePlus plan. Specific plans offered are subject to change each calendar year. Employee is eligible for coverage on the first of the month following 30 days of service. City pays 100% of premium.
Vision insurance : Voluntary (employee-paid) plan available through Superior Vision. Employee is eligible for coverage on the first of the month following 30 days of service. Family, limited family, and single options available.

Flexible Spending Accounts (Section 125 plan) : Medical Reimbursement and Dependent Care available for pre-tax savings on expenses. Pre-tax payroll deductions can be used to offset the cost of these expenses.
Pension : Wisconsin Retirement Fund. Employee pays employee share of WRS contribution rate each pay period pre-tax.
Life Insurance : Basic Life insurance equal to annual salary. Paid for by the City through the Wisconsin Retirement System. Effective the first of the month after 31 days of service. Additional units available at employee cost. Spouse and dependent coverage also available.

Long Term Disability : The City provides and pays for core plan coverage for 75% of wage up to $27,000; employee has the option to buy-up up to 75% of full wage.

Deferred Compensation (Section 457 retirement plan): Employees may contribute via payroll deduction toward a deferred compensation plan. Pre-tax and Roth options are available.

Employee Assistance Program : Employees and members of their household may contact the Employee Assistance Program to receive free problem assessment, short term counseling, referral, and follow-up to assist in addressing their personal needs.
This list is intended to be a brief summary of benefits. Any specific questions should be directed to the Human Resources Office at View phone number on click.appcast.io.
01


How many years of clerical/administrative work experience do you have?

• Less than 2 years
• At least 2 years, but less than 5 years
• 5 years or more

02


How many years of experience do you have working in municipal government?

• Zero
• 1-5
• 5-10
• 10+

03


Do you have transcription experience?

• Yes
• No

04


Which of the following cash handling procedures do you have experience in: (check all that apply)

• Cash transactions
• Credit card transactions
• Check transactions
• Online transactions
• Cash transactions totaling up to $1,000 daily
• Cash transactions totaling up to $5,000 or more daily

05


Using the check boxes below, please indicate your experience using Microsoft Excel (check all that apply).

• Have not taken any formal classes
• Less than one year experience on the job
• Have taken at least one formal course
• Can enter data
• Can build and copy simple formulas
• Can utilize built-in functions
• Can create charts

06


Using the check boxes below, please indicate your experience using Microsoft Word (check all that apply).

• Have not taken any formal classes
• Less than one year experience on the job
• Have taken at least one formal course
• Can create and format documents
• Can create and use mail merge
• Can insert and format tables, images and other objects

07


Which of the following best describes your ideal work environment and approach to tasks?

• Prefer to work independently with minimal interaction and take ownership of my individual tasks.
• Working with a team with open communication, mutual support and shared goals to ensure tasks are completed on time.
• Under constant supervision with detailed instructions for each step of a task.
• Fast paced, unstructured environment with the ability to jump between tasks as needed adjusting timelines as needed.

08


Have you attached your cover letter and resume?

• Yes
• No

09


AUTHORIZATION FOR RELEASE OF INFORMATION:By indicating yes below--I certify that the answers given by me to the foregoing questions, statements &/or attached questionnaire are true & correct to the best of my knowledge & without misrepresentations or omissions of any kind. I further understand that the making of any false or misleading statement or willful omission on the Application for Employment, or any other document, may be used to deny me employment, or if employed, used for discipline, up to & including termination. I agree that the City of Oak Creek shall not be held liable to any respect if my employment is terminated because of false statements, answers, or omissions made by me on this Application for Employment or any other document.I hereby empower an employee of the City of Oak Creek, WI or other authorized representative bearing this release to, within one year of its date, obtain information & records pertaining to me & to investigate any of the information included in this application & any or all information from Municipal, State or Federal law enforcement agencies. I also authorize the companies, schools, governmental agencies or persons named above to give any information, transcripts, records, or documents requested regarding my work experience, educational background, conviction record, character or qualifications, personal or otherwise. I hereby release the City of Oak Creek as well as those companies, schools, governmental agencies or persons from all liability for any damage that may result from the furnishing to & receiving of this information by the City of Oak Creek. In addition, I recognize that a copy of this authorization and release is as valid as the original and should be considered as such.I understand that if employed, I must furnish documents to verify my identity & eligibility for employment in the United States in accordance with the Immigration Reform and Control Act of 1986.I agree to conform to the rules.

• Yes
• No

Required Question