General Manager

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand‑cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. We are looking for excellent full‑time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front‑and‑back‑of‑house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business. Essential Duties & Responsibilities: Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager; manage performance, including coaching, counseling, and disciplining; communicate job expectations, plan, monitor, and review employee performance; enforce policies and compensation actions. Work with District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining. Communicate operational and human resources issues in a timely and effective manner with District Manager. Perform regular restaurant inspections to ensure team and restaurant meet standards. Track inventory and ensure accurate record keeping. Identify and resolve issues with food preparation; help team handle customer service issues with grace, courtesy, and the goal of cultivating happy, returning customers. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation and safety standards; comply with health and legal regulations; maintain security systems. Accept ownership for accomplishing company goals; take on new responsibilities; explore opportunities to add value. Key Skills & Abilities: Guest service mentality; genuine desire to serve guests. Maintains a calm, tactful demeanor when dealing with difficult situations. Ongoing learner; exhibits insatiable curiosity and interest in self‑improvement. Ability to measure performance, both subjectively and objectively. Cultivate attractive culture within the restaurant. Ability to handle numerous job duties essential to running a restaurant. Competent in key areas of responsibility: labor management, store operations, and customer care. Superior leadership, organizational and time‑management skills. Confident and professional demeanor; inspires trust, models best practices, and cultivates morale and teamwork among team members. Proactive problem‑solver and decision‑maker. Thorough understanding of the importance of good hygiene and food‑handling practices. Flexible schedule required, including weekends and nights. Strong work ethic. Minimum of 2 years of previous food service, retail, or restaurant supervisory experience. Additional Information: Restaurant experience is required. Manager Food Handler Certification required. PTO/Vacation. Free Meals. Excellent opportunities for advancement. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. #J-18808-Ljbffr