Lead Site Reliability Engineer
Full-time
Mastercard
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
• Define and implement SLIs, SLOs, and error budgets across cloud-native and on-prem workloads.
• Architect high-availability designs spanning:
o AWS and Azure regions
o On-prem datacenters
o Cross-cloud failover patterns
• Design DR strategies (RTO/RPO driven) across hybrid environments.
• Eliminate single points of failure across network, compute, storage, and DNS layers.
• Conduct resilience validation, chaos testing, and failure scenario modeling. 2. Multi-Cloud Architecture & Engineering
• Engineer and operate workloads across:
o Amazon Web Services
o Microsoft Azure
• Design cross-cloud networking (VPN, ExpressRoute, Direct Connect, Transit Gateway).
• Implement workload portability and cloud-agnostic deployment strategies.
• Optimize cost, performance, and reliability across providers.
• Design cloud-native autoscaling, load balancing, and traffic routing strategies. 3. Hybrid Infrastructure (On-Prem + Cloud Integration)
• Integrate on-prem infrastructure with cloud platforms using:
o Active Directory / IAM federation
o Hybrid DNS architecture
o Secure certificate lifecycle management
• Troubleshoot hybrid connectivity issues (BGP routing, firewall policies, NAT, MTU mismatches).
• Manage hybrid Kubernetes deployments and private registry integrations.
• Support legacy-to-cloud modernization initiatives. 4. Kubernetes & Container Platform Engineering
• Architect and operate:
o Amazon EKS
o Azure Kubernetes Service
o Self-managed Kubernetes clusters (on-prem)
• Optimize cluster autoscaling, resource allocation, and performance.
• Implement cluster security hardening and RBAC governance.
• Troubleshoot CNI, ingress controllers, service mesh, and pod networking issues.
• Implement GitOps-driven deployments. 5. Observability Engineering Across Distributed Systems
• Build unified observability across hybrid environments using:
o Splunk
o Dynatrace
o Prometheus
o Grafana
o OpenTelemetry
• Implement centralized logging across cloud and on-prem workloads.
• Design distributed tracing across multi-cloud microservices.
• Engineer proactive alerting to reduce MTTR and improve signal quality. 6. CI/CD & Infrastructure Automation
• Engineer resilient CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
• Implement cross-cloud infrastructure as code using:
o Terraform
o CloudFormation
• Automate:
o Certificate rotation
o Auto-scaling policies
o Patch orchestration
o Drift detection
• Improve deployment reliability via blue-green and canary strategies. 7. Advanced Production Troubleshooting
• Lead technical investigation of:
o DNS resolution failures (private/public zones, hybrid forwarding)
o TLS/PKI certificate failures
o Network latency across hybrid circuits
o Memory leaks & kernel-level issues
o Thread contention & CPU throttling
• Perform packet-level debugging (tcpdump, netstat, traceroute).
• Analyze distributed system failures spanning multiple platforms. Technical Skills Required
• 7–10+ years in SRE / DevOps / Cloud Engineering roles.
• Deep hands-on experience in:
o AWS and Azure
o Hybrid networking
o Kubernetes (cloud & on-prem)
• Strong knowledge of:
o Linux internals
o TCP/IP, DNS, Load Balancing
o TLS/PKI and certificate lifecycle
o Distributed systems architecture
• Strong scripting/programming skills (Python preferred).
• Experience designing cross-cloud DR and failover models.
• Experience with infrastructure as code and GitOps. Preferred Certifications
• AWS Solutions Architect (Associate/Professional)
• Azure Architect / DevOps Engineer
• Certified Kubernetes Administrator (CKA) Work Schedule Requirement
This role supports globally distributed, business-critical systems operating 24x7.
The candidate must be willing to participate in rotational on-call shifts, including weekends and off-hours support, as part of a follow-the-sun enterprise support model. Key Success Metrics
• Improved cross-cloud resiliency and DR posture.
• Reduced hybrid networking incidents.
• Improved SLO compliance across platforms.
• Measurable MTTR reduction.
• Increased automation coverage.
• Reduced change failure rate. Corporate Security Responsibility
Lead Site Reliability Engineer
Role Overview
We are seeking a highly technical Lead Site Reliability Engineer (SRE) to architect, engineer, and operate highly reliable, scalable, and secure platforms across multi-cloud (AWS, Azure) and hybrid (on-prem + cloud) environments.
This is a deeply hands-on engineering role requiring expertise in distributed systems, Kubernetes, hybrid networking, automation, CI/CD, observability, and production incident leadership. The Lead SRE will serve as the technical authority for reliability across interconnected cloud and datacenter ecosystems.
• Define and implement SLIs, SLOs, and error budgets across cloud-native and on-prem workloads.
• Architect high-availability designs spanning:
o AWS and Azure regions
o On-prem datacenters
o Cross-cloud failover patterns
• Design DR strategies (RTO/RPO driven) across hybrid environments.
• Eliminate single points of failure across network, compute, storage, and DNS layers.
• Conduct resilience validation, chaos testing, and failure scenario modeling. 2. Multi-Cloud Architecture & Engineering
• Engineer and operate workloads across:
o Amazon Web Services
o Microsoft Azure
• Design cross-cloud networking (VPN, ExpressRoute, Direct Connect, Transit Gateway).
• Implement workload portability and cloud-agnostic deployment strategies.
• Optimize cost, performance, and reliability across providers.
• Design cloud-native autoscaling, load balancing, and traffic routing strategies. 3. Hybrid Infrastructure (On-Prem + Cloud Integration)
• Integrate on-prem infrastructure with cloud platforms using:
o Active Directory / IAM federation
o Hybrid DNS architecture
o Secure certificate lifecycle management
• Troubleshoot hybrid connectivity issues (BGP routing, firewall policies, NAT, MTU mismatches).
• Manage hybrid Kubernetes deployments and private registry integrations.
• Support legacy-to-cloud modernization initiatives. 4. Kubernetes & Container Platform Engineering
• Architect and operate:
o Amazon EKS
o Azure Kubernetes Service
o Self-managed Kubernetes clusters (on-prem)
• Optimize cluster autoscaling, resource allocation, and performance.
• Implement cluster security hardening and RBAC governance.
• Troubleshoot CNI, ingress controllers, service mesh, and pod networking issues.
• Implement GitOps-driven deployments. 5. Observability Engineering Across Distributed Systems
• Build unified observability across hybrid environments using:
o Splunk
o Dynatrace
o Prometheus
o Grafana
o OpenTelemetry
• Implement centralized logging across cloud and on-prem workloads.
• Design distributed tracing across multi-cloud microservices.
• Engineer proactive alerting to reduce MTTR and improve signal quality. 6. CI/CD & Infrastructure Automation
• Engineer resilient CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).
• Implement cross-cloud infrastructure as code using:
o Terraform
o CloudFormation
• Automate:
o Certificate rotation
o Auto-scaling policies
o Patch orchestration
o Drift detection
• Improve deployment reliability via blue-green and canary strategies. 7. Advanced Production Troubleshooting
• Lead technical investigation of:
o DNS resolution failures (private/public zones, hybrid forwarding)
o TLS/PKI certificate failures
o Network latency across hybrid circuits
o Memory leaks & kernel-level issues
o Thread contention & CPU throttling
• Perform packet-level debugging (tcpdump, netstat, traceroute).
• Analyze distributed system failures spanning multiple platforms. Technical Skills Required
• 7–10+ years in SRE / DevOps / Cloud Engineering roles.
• Deep hands-on experience in:
o AWS and Azure
o Hybrid networking
o Kubernetes (cloud & on-prem)
• Strong knowledge of:
o Linux internals
o TCP/IP, DNS, Load Balancing
o TLS/PKI and certificate lifecycle
o Distributed systems architecture
• Strong scripting/programming skills (Python preferred).
• Experience designing cross-cloud DR and failover models.
• Experience with infrastructure as code and GitOps. Preferred Certifications
• AWS Solutions Architect (Associate/Professional)
• Azure Architect / DevOps Engineer
• Certified Kubernetes Administrator (CKA) Work Schedule Requirement
This role supports globally distributed, business-critical systems operating 24x7.
The candidate must be willing to participate in rotational on-call shifts, including weekends and off-hours support, as part of a follow-the-sun enterprise support model. Key Success Metrics
• Improved cross-cloud resiliency and DR posture.
• Reduced hybrid networking incidents.
• Improved SLO compliance across platforms.
• Measurable MTTR reduction.
• Increased automation coverage.
• Reduced change failure rate. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Lead Site Reliability Engineer in India vacancy
- ...1, Backblaze generates over $100M in annual revenue as the leading specialized storage cloud. Today, we manage over three billion... ...We are seeking a highly analytical, systems-focused Site Reliability Engineer II (SRE II) to play an essential role in ensuring the ongoing...SuggestedFull timeRemote workWork from homeWorldwide
Backblaze
India27 days ago - ...governments realize their greatest potential. Title and Summary Site Reliability Engineer II Who is Mastercard? At Mastercard technology, we... ...design, automation, capacity planning, and monitoring that leads to fault-tolerant, scalable products. We see the big...SuggestedFull timeWorldwide
- ...realize their greatest potential. Title and Summary Senior Site Reliability Engineer Overview The CTMC (Biz Ops React) team is seeking a... ...software promotion through validation and operational gating, and lead Mastercard in DevOps automation and best practices. •...SuggestedFull timeWorldwideShift work
- ...governments realize their greatest potential. Title and Summary Site Reliability Engineer II Overview The Enterprise Monitoring team is looking... ...technical documentation • Partner closely with technical leads and other engineers as needed • Discuss specific needs...SuggestedFull timeWorldwide
- ...realize their greatest potential. Title and Summary Senior Site Reliability Engineer Overview The Mastercard Authentication Program owns... ...testing and tuning to ensure scalability and reliability • Lead incident management, root cause analysis (RCA), and...SuggestedFull timeWorldwide
- ...realize their greatest potential. Title and Summary Senior Site Reliability Engineer Senior Site Reliability Engineer (SRE) Overview... ...Participate in on-call rotation and incident response; lead root cause analysis Drive reliability improvements through...Full timeWorldwide
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Site Reliability Engineer Summary: To support our continued growth and success, we are seeking a Sr. Database Administrator to join our team...Full timeWorldwideShift work
- ...on-demand couriers, ensures fast and reliable delivery no matter how far or remote... ...button. We are seeking an experienced Site Reliability Engineer (SRE) to join our team. As an SRE,... ...experience and ensuring the reliability of a leading delivery platform in the MENA region....Full timeRemote workNight shift
Mrsool
India21 days ago - ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer The SRE team at Mastercard is looking for a Site Reliability Engineer (SRE) who thrives on solving complex problems,...Full timeWorldwideEarly shift
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Manager, Site Reliability Engineering Overview: Who is Mastercard? At Mastercard... ...design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture...Full timeWorldwideFlexible hours
- ...As Growth Lead for the Cybersecurity portfolio , your primary objective will be driving customer growth and revenue across our cybersecurity products through a combination of B2C growth marketing , lifecycle marketing , conversion optimisation , community engagement...Full timeRemote workFlexible hours
Packtpub
India3 days ago - ...greatest potential. Title and Summary Lead Technical Program Management (Governance... ..., while serving as a trusted partner to engineering, product, and leadership teams. You will... ...approaches for scalability, performance, and reliability. You will also drive continuous...Full timeWorldwide
- ...We're looking for an experienced Organic Growth Lead to drive user acquisition through SEO, ASO, and emerging AI search channels. You... ...technical SEO and content strategy to app store optimization and Answer Engine Optimization (AEO). The ideal candidate has a strong analytical...Full time
Delta Exchange
India16 days ago - ...needs. * About the Opportunity We’re looking for a Team Lead, Trust & Safety Operations to lead MoonPay’s Bangalore-based Trust... ...Exposure to fraud tooling, rule tuning, or decision engines. Experience working with Unit21 case management solution....Remote jobFull timeWork at officeWorldwideRelocationHome officeShift workWeekend work
- ...The Role The Lead Management Associate is responsible for sourcing, managing, and nurturing leads for astrologer onboarding. This role requires a proactive approach in identifying potential candidates through social media, online portals, and inbound inquiries while...Full time
Lokal
India5 days ago - ...governments realize their greatest potential. Title and Summary Lead Network Architect (Cisco, F5, Palo Alto) Who is Mastercard?... ...• Work closely with cross functional teams including Delivery, Engineering and Operations. • Ensure that new solutions conform to...Full timeWorldwide
- ...governments realize their greatest potential. Title and Summary Lead Enterprise Management Architect (Observability, AIOPS, BMC TSOM... ...• Work closely with cross functional teams including Delivery, Engineering and Operations. • Ensure that new solutions conform to...Full timeWorldwide
- ...that same belief beyond India, beginning with our first international, locally-sourced market in the Philippines. We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital Role Overview : The...Full timeLocal area
Lokal
India7 days ago $15 per hour
...Wikimedia Foundation is seeking a Senior Software Engineer to join the team supporting the Wikidata... ...grade services while ensuring performance, reliability, and maintainability. Working closely with the technical and product leads, you’ll contribute to shaping the future of...Full timeRemote workWikimedia Foundation
India18 days ago- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Platform Engineer I (DevOps) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and...Full timeWorldwide
- ...their greatest potential. Title and Summary Senior Platform Engineer ABOUT MASTERCARD Mastercard is a global technology company... ..., and evolve systems by pushing for changes that improve reliability and velocity. • Design and Develop scalable platform solutions...Full timeWorldwide
- ...unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Project Manager Overview: The Global Business Services Center (GBSC) Strategy, Enablement & Transformation team is built upon...Full timeWorldwide
- The Protocol Integrator position is part of a collaborative IT team that is responsible for publishing JoVE's latest science articles to the web. Main responsibilities include converting MS Word manuscripts into HTML and CSS marked-up pages ready for our website, ...Full timeWork at office
JoVE
India3 days ago - ...About Wati: Wati is the world’s leading WhatsApp-first conversational growth platform, engineered to empower modern businesses to construct deeper customer relationships and accelerate international revenue pipelines. Trusted and loved by more than 20,000 customers across...Full timeRemote workWork from home
Wati
India27 days ago - ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Senior Software Engineer Who is Mastercard Mastercard is a global technology... ...design, development, testing, deployment, and documentation. • Lead team prioritization discussions in collaboration with Product and...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Software Engineer II (Mainframe Developer) Who is Mastercard? Mastercard is a... ...project related metrics reporting for management review • Technical Lead for proposing solutions to the team Lead initiatives for...Full timeWorldwide
- ...realize their greatest potential. Title and Summary Senior Software Engineer Job Description Summary Responsible for the analysis,... ...with MasterCard standards, processes, and best practices. • Lead day to day system development and maintenance activities of the...Full timeWork experience placementWorldwide
- ...phase of rapid growth at Harrison.ai and as we continue to grow, we have identified the need to find technically astute deployment engineers to join the Asia team to help the planned expansion of our company and our deployment strategies globally as new products are...Full timeRemote workWork from homeWorldwideFlexible hours
Harrison.ai
India6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Site Reliability Engineer. Be the first to apply!
