Toyota Service Advisor

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work. Compensation: 4-5% of total parts and labor sales. Bonuses based on operation code sales. Bonuses based on CSI ( Customer satisfaction) bonuses based on maintenance plan sales. Full-Time Benefits: Great working environment Paid Training Generous incentive and bonus programs Paid Vacations:5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary Holiday pay: New Year's Day, Memorial Day, IndependenceDay, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off. Medical Dentaland Vision insurance 401K Responsibilities: Greet customers promptly in a friendly manner Obtain customer and vehicle information Provide excellent customer service to all customers Clearly report all vehicle symptoms as described by the customer Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional Customer Satisfaction Previous customer service experience Above average energy level A desire for a long term career with a growing organization Personal and professional integrity #J-18808-Ljbffr