Personal Banker (Member Service Representative II)

Personal Banker (Member Service Representative II) Pay Range: $24.56 - $35.62 Scheduled Weekly Hours: 25 Responsibilities Provide world‑class member service to members visiting branch/service center locations. Provide information and promote credit union products and services to build relationships. Process transactions in the areas of savings, loans, and auxiliary credit union services. Perform file maintenance, including processing requests for a change of address, check orders, and ordering ATM cards. Perform vault and night drop duties as assigned. Assist with morning and evening branch preparation and support teammates as needed. Maintain cash and negotiables. Provide suggestions for streamlining department and credit union operations. Process new memberships, share accounts, savings services, consumer loan requests, and general consumer loan fundings as requested by members. Research accounts to identify and correct member account problems. Deliver world‑class face‑to‑face service to members requesting account assistance. Provide consultative services regarding credit union products and services, assessing member needs, addressing concerns, and gaining agreement. All team members must comply with regulatory compliance and BSA training requirements; failure may result in disciplinary actions. Qualifications High School Diploma or GED required. 1‑3 years of previous related experience required. Participation in the CA DMV pull program may be required depending on assignment. Equal Opportunity Employment SchoolsFirst FCU is an equal‑opportunity employer and prohibits discrimination against qualified individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. It also prohibits discrimination based on status as protected veterans or individuals with disabilities. This organization participates in E‑Verify. #J-18808-Ljbffr SchoolsFirst Federal Credit Union