Senior ITSM Leader: AI-Driven Change, CAB, & ServiceNow
Tractor Supply Co.
Tractor Supply Company is seeking an IT Service Management Senior Analyst to lead the execution and improvement of IT Service Management processes. This role focuses on stakeholder engagement and governance, requiring 5–8+ years of relevant experience and a Bachelor’s degree in computer science or a related field. Responsibilities include chairing CAB meetings, leading audit efforts, and implementing AI-driven capabilities. Benefits include medical coverage, life insurance, and tuition reimbursement. #J-18808-Ljbffr Tractor Supply
- ...Service Management (ITSM) Senior Analyst is responsible... ...engagement, Change Advisory Board (CAB) leadership, and the... ...implementation of automation and AI‑enabled capabilities... ...automation and AI‑driven capabilities within... ...maintain advanced ServiceNow reporting and...SeniorServicenowPart timeWork at office
- TSC in Brentwood, Tennessee, is looking for a qualified candidate to manage change, incident, and problem management processes. The role involves leading the Change Advisory Board, analyzing tickets for process improvements, and ensuring IT service management practices...Servicenow
- Mars, Incorporated and its Affiliates is seeking a Senior Manager of Shopper & Solutions Insights to lead analytics for eCommerce customers... ...s positioning and drive growth. We are looking for a data-savvy leader with over 7 years of experience in insights and analytics, who...Senior
$120k - $150k
...records to powering the AI revolution in... ...you're stepping onto a driven and highly collaborative... ...creating transformative change in healthcare. We are... ...skilled and experienced Senior Systems Analyst - Oracle... ...Experience with Jira, ServiceNow, or similar ticketing systems...SeniorServicenow- ...ourselves. Are you ready to change the way the world moves?... ...capabilities to mature the AI Security platform/tools.... ...references (SAIF, NIST, FAICP) • ITSM processes and tools (ServiceNow) and delivery practices/... ...new skills? Will you be a leader, a changemaker, a technical...SeniorServicenowImmediate startRemote workFlexible hours
$178.3k - $407k
...better working world. AI & Data, Advanced... ...– Health Sector – Senior Manager -... ...health data & AI leaders. Your key responsibilities... ...high‑quality, data‑driven business decisions... ...and positively to change A valid driver’s... ...Databricks, AWS, ServiceNow, or Snowflake in the...SeniorServicenowWork experience placementSummer holidayFlexible hours$105k - $150k
...TradeLink Solutions Company in Brentwood, Tennessee, is looking for a Senior Project Manager to lead construction projects in the healthcare sector. This role emphasizes developing and managing project schedules, overseeing subcontractors, and ensuring safety compliance...SeniorFor subcontractor$100k
...of a collaborative, mission-driven organization where teamwork... ...to proceed. The Senior Systems Administrator supports... ...activities through formal change, configuration, and release... ...Familiarity with enterprise ITSM tools (e.g., ServiceNow) for change and incident tracking...SeniorServicenowContract workRemote work$93k - $136k
McDermott Will & Schulte in Nashville, TN is looking for a Senior Technology Change and Communications Analyst. You will analyze, develop, and deliver communication and training programs for IT projects, serving both as a change advocate for end users and a subject matter...Senior- ...A leading consulting firm is looking for a ServiceNow AI Architect Senior Manager who will lead transformation teams and manage client relationships. The role involves developing budgets, ensuring project objectives are met, and leveraging ServiceNow's capabilities to...SeniorServicenow
$96.72k - $162.12k
...evidence automation GRC Platforms: Archer, ServiceNow ITIL-based IT Service Management (ITSM) Familiarity with Agentic AI Frameworks Required Qualifications ~... ...of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture...SeniorServicenowImmediate startRemote workVisa sponsorshipFree visaFlexible hours$106.61k - $284.28k
...establishing the CVS Digital team. The Senior Manager is responsible for... ...customer empathy, and data‑driven decision‑making to optimize... ...Leverage tools (ticketing systems, AI/automation, knowledge bases)... ...with support platforms (e.g., ServiceNow, Zendesk, Salesforce Service...SeniorServicenowHourly payFull timeTemporary workWork experience placementLocal area- ...delivers real business value with AI. What You’ll Do As Senior Manager, Cloud Marketplace... ...stewardship of the Dell, ServiceNow, and strategic SI partner co-sell motions, this leader drives measurable partner-... ...platforms, with a data-driven approach to decision-making...SeniorServicenowPermanent employmentContract workFlexible hours
- ...A leading technology firm is seeking a ServiceNow Engagement Manager based in Tennessee. In this remote role, you will lead client implementations... ...candidates have 3–5 years of ServiceNow experience, strong ITSM knowledge, and are adept in Agile methodologies. The position...ServicenowRemote workFlexible hours
$50k
...Maximus is currently seeking a ITSM Tools Analyst. This is a... ...part of a collaborative, mission-driven organization where teamwork,... ...Responsibilities: Support Flexera and ServiceNow SAM Pro operations, including... ...as inventory states change. Coordinate with platform stakeholders...ServicenowContract workRemote work$130k - $150k
...Pearson is looking for a Process Transformation Leader to revolutionize educational product workflows. This role involves redesigning processes for efficiency, implementing AI-driven solutions, and driving delivery with urgency. Successful candidates will have experience...Remote work$132.23k - $176.31k
...Lumen is the trusted network for the AI‑powered world, connecting people, data,... ...The Role Lumen is looking for a Senior Lead ServiceNow Administrator with strong platform expertise... ...duties and responsibilities are subject to change based on evolving business needs and...SeniorServicenowTemporary workRemote work- Geodi is seeking a Manager of CX Analytics in Brentwood, TN, to lead client-facing analytics and digital tools. This role requires strong leadership and communication skills to translate data into actionable insights. You'll manage a team and ensure data accuracy across...
$70k - $100k
...Consulting Services) Responsibilities Provide senior-level administration and operational support for ServiceNow ITSM and ITOM modules, ensuring platform stability,... ...agency-approved systems. Support configuration, change, and release management processes, ensuring updates...SeniorServicenowMinimum wageContract workTemporary workWork experience placement- ...Overview This job description is for a Senior Google CCAI Conversational AI Developer , focused on designing and implementing advanced contact center... ...development, call flows, CRM integration (Salesforce, ServiceNow), and telephony protocols (SIP). Experience with...SeniorServicenow
- Monogram Health, Inc. is looking for a Senior Analyst in Provider Partnerships at our Brentwood, TN location. This role is essential in... ...network to improve care quality and service delivery through data-driven insights. The responsibilities include analyzing datasets,...Senior
$142.6k - $261.5k
...better working world. ServiceNow–ServiceNow AI Architect Manager In... ...investment in such a rapidly changing environment. That’s... ...clients to enable AI‑driven transformation across... ...– NOW Assist for ITSM. Suite Certification... ...in our team‑led and leader‑enabled hybrid model....ServicenowSummer holidayWorldwideFlexible hours- ...Healthstream is looking for a Senior Developer to join our AI Technology team in Nashville, TN. You will lead the design and development of AI services that enhance our healthcare solutions. The ideal candidate has extensive experience in software development with a focus...SeniorRemote work
$79.1k - $156.6k
...continuously invest in innovative ideas, such as AI-enabled insights and technology-powered... ...our industry. Job Description: Senior Implementation Consultant, IRM & SecOps... ...Senior Consultant to join our growing ServiceNow Cloud Solutions team. This role is ideal...SeniorServicenowLocal areaWorldwide- ...of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued,... ...effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information...SeniorFull timeTemporary workWork experience placementInterim roleRelocation packageShift work
- Internetwork Expert in Nashville, Tennessee is seeking a Presale Consultant to join the Trinetix Presale Team. In this role, you will engage with potential clients to identify business needs and translate them into technical proposals. Your responsibilities will include...Senior
$60k
...Responsibilities: Provide advanced support for configuration, change, and release management activities across enterprise systems. Maintain... ...environment). Preferred Skills and Qualifications: Advanced ServiceNow CMDB experience. Experience working in a federal government...SeniorServicenow- ...empower everyone to speak up, make change, and drive the culture at... ...perspectives at AHEAD. AHEAD’s Sr. ServiceNow Solutions Engineers are the... ...an organizational thought leader for their specialty area.... ...additional details. Use of AI: We may use artificial intelligence...SeniorServicenowWork at office
$106.9k - $147k
...of our caring community The Senior Cloud Solutions Engineer... ...teams, IT leadership, operations leaders, and vendor partners to ensure... ...contact center and conversational AI solutions leveraging GCP... ...ecosystems (e.g., Salesforce, ServiceNow, Microsoft Dynamics). Demonstrated...SeniorServicenowFull timeTemporary workFor contractorsApprenticeshipRemote workWork from homeHome officeShift work- ...Planning & Analysis & Business Intelligence in Nashville, TN. This role will lead forecasting and budgeting efforts while leveraging AI and data analytics to transform financial data into actionable insights. You will develop financial models, support decision-making processes...
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