Assistant Manager
VIO Med Spa
Job Description
Job Description
Description:
Job Description
Department: Spa Operations
Position Title: Assistant Manager
Reports to: Spa Manager and Owner/Franchisee
Coordinate Positions: Assistant Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist and Spa Receptionist
Subordinate Positions: Nurse Practitioner/Physician ’s Assistant, Nurse, Esthetician, Spa Therapist and Spa Receptionist
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
(1) providing outstanding Guest service and satisfaction
(2) revenue generation and enhancement
(3) front desk staff management
(4) driving membership sales
Essential Behavioral Characteristics:
- Ethical
- Positive attitude
- Enthusiastic
- Team orientation
- Self-motivated
- Self-directed
- Empathetic
- Creative
- Tenacious
- Integrity
- Honesty
- Trustworthy
- Outgoing
- Detail oriented
Essential Skills:
- Organized
- Responsive
- Adaptive and flexible
Qualifications:
- Responsible
- Problem Solver
- Relationship oriented
- Continuous improvement mentality
- Effective communication
- Time management/self management
- Possess a thorough knowledge of spa services
- Possess excellent interpersonal skills
- Customer service orientation
- Possess excellent conflict management skills
- Possess excellent problem-solving skills
- Possess a thorough knowledge of spa services
- Possess excellent interpersonal skills
- Comfortable consulting patients regarding cosmetic and non cosmetic treatment options, techniques and treatment plans
Physical/Mental Requirements:
- Standing for extended periods of time
- Ability to lift at least 30lbs
Work Environment: Spa environment
Location :Woodbridge , VA
Job Type: Full-time
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Requirements:Vacancy posted 12 days ago
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