Credit Manager

Job Description

Job Description

We are looking for a Credit Manager to lead credit and collections activities for our operations while helping protect cash flow and support strong customer relationships. This role evaluates customer risk, oversees account performance, and partners with internal teams to resolve issues efficiently. The ideal candidate brings sound judgment, strong financial acumen, and the ability to balance service, compliance, and collection results in a business-to-business environment.

Responsibilities:
• Assess customer credit requests by reviewing applications, analyzing payment risk, and recommending appropriate credit exposure levels to finance leadership.
• Create and maintain customer account records, ensuring new setups and ongoing updates are completed accurately and on time.
• Track accounts receivable activity, identify delinquent balances, and drive timely follow-up to improve collection performance.
• Escalate unresolved or high-risk accounts to finance leadership when outside collection support or legal review may be warranted.
• Investigate account issues by reconciling balances, researching discrepancies, and working with customers to resolve billing disputes.
• Develop regular reporting on receivables aging, collection effectiveness, and reserve considerations to support decision-making.
• Work closely with sales, customer service, and accounting teams to align account actions and maintain smooth day-to-day operations.
• Stay informed on credit practices, regulatory considerations, and market trends, including participation in relevant credit organizations when beneficial.• Bachelor’s degree in accounting, finance, business administration, or a related discipline.
• At least three years of experience in accounts receivable, commercial credit, and collections.
• Demonstrated skill in credit analysis, credit approvals, and business-to-business collections.
• Proficiency with Microsoft Office applications, particularly Excel; experience with Microsoft Dynamics Business Central is preferred.
• Strong communication, negotiation, and customer service abilities.
• Solid analytical thinking with the ability to solve problems and make sound credit decisions.
• High level of accuracy, organization, and attention to detail.
• Ability to manage multiple priorities independently while maintaining deadlines.