Director of Information Technology- Full Time Exempt

Job Description

Job Description

We are a premier Continuing Care Retirement Community (CCRC) offering an elevated lifestyle defined by exceptional hospitality, refined dining, and personalized service. Our residents expect—and deserve—restaurant-quality experiences delivered with warmth, professionalism, and meticulous attention to detail.

Roland Park Place (RPP) is the only full-service, accredited, nonprofit continuing care retirement community in Baltimore City and a recognized leader in aging services for older adults and their families. We offer the best of both worlds: unparalleled access to city living paired with the comfort and convenience of a serene, suburban-style campus. Set within a beautifully landscaped, park-like environment, our community features breathtaking views of the Baltimore skyline.

Discover why Roland Park Place is ranked the #1 CCRC in Maryland, #5 in the nation, and proudly certified as a Great Place to Work.

What you will be doing:

The Director of Information Technology provides strategic and operational leadership for all technology systems and services across the organization.

• Planning, implementing, supporting, security, governance, and ongoing management of the organization's information technology infrastructure, cybersecurity program, telecommunication systems, cloud-based services, and clinical technology systems.
• Evaluate, recommend, and implement technology solutions that improve operational efficiency, resident services, communication, reporting and analytics, and system integrations.
• Collaborate with department leaders to identify technology and clinical systems needs and develop effective solutions.
• Provide executive leadership with recommendations related to technology investments, cybersecurity risks, infrastructure planning, governance, and operational improvements.
• Manage technology-related budgets, forecasting, purchasing, and capital planning.
• Oversee the administration, maintenance, and support of network infrastructure, servers, cloud platforms, telecommunications systems, wireless systems, clinical systems, access control and video monitoring systems and related technologies.
• Manage Microsoft 365 services including Exchange Online, Teams, SharePoint, Entra ID, and related cloud technologies.
• Oversee virtualization, storage, backup, disaster recovery, business continuity, and systems integration processes.
• Oversee endpoint protection, email security, identity and access management, multi-factor authentication, vulnerability remediation, security monitoring systems, and cybersecurity best practices.
• Coordinate annual cybersecurity risk assessments, vulnerability assessments, penetration testing activities, and evaluation of cyber liability insurance requirements.
• Develop and maintain security policies, incident response procedures, disaster recovery plans, and business continuity processes.
• Participate in after-hours support, planned maintenance activities, and emergency response as required.
• Manage relationships with technology vendors, consultants, service providers, and contractors.
• Negotiate and review technology-related contracts, renewals, and service agreements.

What we are looking fo r :

• Ability to uphold our core values, follow policies and procedures.
• Must be able to take initiative to always find a way to say yes to both our residents and staff.
• Able to work a flexible schedule, have reliable transportation, and be on time for scheduled shifts.
• Most importantly, have a positive attitude and be able to smile at all times (even under a mask).
• Ability to lead and inspire.
• Bachelor's Degree in Information Technology, Information Systems, Computer Science, Business Administration, or related field; equivalent experience may be considered.
• 5-7 years of progressively responsible Information Technology experience, including leadership or management responsibilities.
• Strong communication, leadership, and organizational skills.
• Experience supporting Microsoft 365 and hybrid/cloud-based technology environments.
• Healthcare, senior living, or other regulated industry experience preferred.
• Availability for occasional evening, weekend, and on-call support as operationally necessary.

What we offer:

Our full-time associates are offered competitive wages and a best-in-class benefits package, which includes:

• medical/dental/vision insurance (single or family coverage, effective 1st of the month following 60-days of employment),
• company-paid life insurance/short-term disability/long-term disability,
• legal plan,
• identity theft protection,
• pet insurance,
• group critical illness insurance,
• hospital indemnity insurance
• paid sick/vacation/9 paid holidays(including your birthday),
• 403(b) retirement with 4% company match,
• free meals,
• free area attraction tickets,
• tuition reimbursement,
• employee hardship fund,
• employee assistance program,
• free on-site parking,
• discounted MTA passes,
• free education/training classes,
• Now offering PayActiv (daily pay option)

We have a culture of development and offer further career opportunities and advancement for our associates.

Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and Certified as a Great Place to Work.