Heavy Equipment Field Technician

Heavy Equipment Field Technician

Join the team at James River Equipment in Wilmington. Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

As a Heavy Equipment Field Technician, your more typical responsibilities will include:

• Inspecting, diagnosing, repairing, adjusting, and maintaining construction on various types of construction equipment
• Utilizing problem-solving resources such as DTAC, technical manuals, personal skills, and experience in order to perform diagnosis of equipment problems
• Requesting proper parts needed for repair through the parts department and keeping track of machine status
• Planning and executing the sequence of repairs
• Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs
• Preparing accurate inspection and service reports, and maintaining other records as required
• Following company policies and government regulations
• Keeping work areas clean and orderly, while complying with company safety standards

Job Requirements:

• High School diploma or equivalent experience. Must have a valid, clean driving record to operate a field service truck.
• Vocation or technical degree, or equivalent work experience or training. 3-5 years or more of experience as a mechanic working on diesel equipment, specifically construction and/or forestry equipment is required. Experience as a field technician in heavy equipment industry strongly preferred.
• Knowledge of service department operations, service department operations, and equipment technology.

Physical Effort: Field Mechanics regularly work on machines in tight and uncomfortable positions. They may stand for long periods of time while also having to bend, crawl, or lay on their backs when making repairs. Field Mechanics frequently lift objects weighing 50-pounds unassisted and move heavier items (over 50 pounds) with assistance of devices. Field Service Technicians will service machines both in the shop and outside the shop at customer locations.

Working Conditions: Field Mechanics perform work both in the shop and out at customer locations. You occasionally perform work on loose-footing areas outside of the shop and in the field. There is often exposure to grease, dirt, dust, fumes, drafts, and loud noises of varying levels both in the shop and out. There is also frequent risk of burns, chemical irritations, cuts, strains, bruises, etc. Field Mechanics will regularly perform work duties outside in adverse weather conditions. To combat these dangers and risk hazards, field service technicians must follow strict safety procedures, proper equipment safety, and PPE.

Travel: Requires frequent driving to & from customer locations and the shop.

Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!

About the Benefits

Joining the team at James River Equipment means you'll enjoy a wide range of benefits, many of which start on day one of your employment with us. In addition to a competitive hourly rate of pay (negotiable based on experience) as well as monthly technician incentive bonus eligibility, the successful candidate will receive:

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual tools and PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!