Field Service Development Representative

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Field Service Development Representative Stone Mountain, GA, US 5 days ago Requisition ID: 1054 Salary Range: $40,000.00 To $72,000.00 Annually Position Summary The Field Service Development Representative is responsible for generating service revenue opportunities through outbound prospecting, customer engagement, appointment setting, service marketing campaigns, and quote initiation. This role connects customers, Field Service Technicians, CSR Management, and Accounting to ensure service needs are identified, documented, quoted, and processed efficiently. Core Responsibilities Customer Development Outbound calls and emails to identify service opportunities Promote service agreements and maintenance programs Build long‑term customer relationships Marketing & Mailing Campaigns Execute postcard mailings, promotional campaigns, and service reminders Track responses and convert into appointments Maintain targeted customer lists Appointment Setting Schedule service appointments Qualify customer needs Gather service and equipment details Quote Initiation & Coordination Coordinate with Field Service Technicians for scope validation Update quote details based on technician input Route to CSR Manager - Accounting for processing Follow up on approvals and outcomes Maintain 100% CRM accuracy Track all leads, appointments, quotes, and follow-ups Ensure no opportunity is left without a next step 3–5 appointments daily/weekly target 3–5 quote initiations weekly Weekly mailing campaign execution 100% CRM compliance Pay Range OTE (with bonus/commission): $50,000 – $100,000+ Bonus Structure

• 10 per completed appointment
• 25 per appointment that converts to quote
• 15 per approved quote initiated

1–3% commission on service revenue generated $200–$500 monthly campaign performance bonus #J-18808-Ljbffr Wesley-International