Senior Business Analyst

Role Description

Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution.

• Plan and design simple to semi-complex business processes and system modifications.
• Make recommendations to improve and support business activities.
• Gather business requirements through a variety of techniques such as work sessions and interviews, then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties.
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design.
• Develop business requirements documents/user stories to support the required modifications.
• May plan, allocate and monitor work of other business analysts.
• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills.
• Assist in providing time estimates for project related tasks.
• Aid in updating process and procedural documentation.
• Develop basic understanding of technical development cycle of mobile application or web portals.
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
• Any other task that may be assigned.

Qualifications

• Minimum 5 years of experience as Business Analyst.
• A degree in Business, IT or any relevant field.
• Previous experience working in the health insurance industry is required.
• Insurtech experience is preferred.
• Health Insurance-related domain certification from INS/LOMA or III is an added advantage.
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints.
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing.
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes.
• Experience in an Agile and/or Scrum environment is a must.
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow.
• Excellent written and verbal communication skills in English.
• Technical writing skills is a plus.

Benefits

• Fully Remote.
• Flexible Leave.
• International Environment.
• Competitive remuneration package.
• Performance Bonus.
• Company activities and events.
• Learning and development plan.
• Remote work allowance.