Medical Billing Specialist

Job Description

Job Description

We are looking for a Medical Billing Specialist to provide administrative and billing support for a local government behavioral health setting. This long-term contract opportunity is ideal for someone who can balance front-desk interaction with back-office claims follow-up in a fast-paced, service-oriented environment. The person in this role will help manage appointment coordination, assist clients courteously, and support billing operations as the team works through a high volume of outstanding work.

Responsibilities:

• Welcome clients in a courteous manner while supporting a behavioral health front desk environment.

• Schedule and coordinate appointments, including coverage for front-office needs during designated days of the week.

• Review, submit, and follow up on medical insurance claims to help reduce outstanding billing volumes.

• Post payments accurately and assist with day-to-day medical billing activities in support of the billing team.

• Verify patient and insurance eligibility information to help maintain accurate records and timely claims processing.

• Provide administrative assistance in the back office, including documentation support and data entry within the organization’s electronic records system.

• Communicate with insurance carriers and internal staff to resolve claim issues, payment questions, and billing discrepancies.

• Adapt to a rotating weekday schedule that may include one later shift based on operational needs.

• Experience with medical billing, insurance claims processing, and payment posting.

• Working knowledge of claim follow-up procedures and coordination with insurance companies.

• Ability to verify patient coverage and insurance eligibility with accuracy and attention to detail.

• Comfortable handling receptionist duties, appointment scheduling, and client-facing customer service responsibilities.

• Prior experience working with EHR or internal medical documentation systems.

• Strong communication skills and the ability to interact respectfully with a diverse client population.