Staff Software Engineer (Duck Creek/.NET) - Billing Platform *HYBRID*

Duck Creek Software Engineer

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry.

About The Team

The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance.

What You Will Do

We are seeking a seasoned Duck Creek Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal part in evolving and optimizing our existing platform, with a strong emphasis on improving its scalability, reliability, and efficiency.

Responsibilities

In this role, you will serve as a Staff Engineer, driving secure, performant, and highly available solutions at scale. Deliver hands-on technical contributions, architect and implement cross-team initiatives, and promote technical excellence in a dynamic, fast-paced environment. Guide and mentor others while remaining deeply engaged with engineering at the code level.

• Design, build, and optimize scalable, resilient distributed systems across teams (primary focus: hands-on development)
• Implement enterprise solutions using.NET (C#) and related frameworks, contributing directly to codebases
• Maintain and enhance core insurance systems built on Duck Creek
• Develop and improve services using SQL Server, Postgres, REST APIs, microservices
• Apply C# and Golang where most effective; prototype and evaluate new technologies
• Drive adoption and improvement of productivity tooling (VS Code, Cursor, GitHub Copilot) through direct usage and feedback
• Define and deliver reusable components and architectural patterns (business + technical), writing foundational code
• Engineer solutions leveraging Azure, Docker, Kubernetes, and automation frameworks
• Apply best practices for monitoring and debugging with App Insights, Titan, and related tools
• Guide, mentor, and support engineers (~30% focus); share best practices and foster knowledge growth
• Contribute hands-on to product direction and solution design
• Collaborate actively across the full software lifecycle (requirements through deployment), delivering code and processes
• Lead and participate in technical design and code reviews; help enforce standards with code contributions

Qualifications

• 8+ years of professional, hands-on software development experience
• Expert-level .NET ecosystem experience (C#, ASP.NET, Web API, REST, SQL Server, Visual Studio/VS Code)
• Deep Duck Creek product architecture and hands-on implementation experience
• Proven expertise in microservices and extensible API design, with significant coding contributions
• Extensive experience with XML-based data/file systems (XPath, XSD, XML serialization in.NET, etc.)
• Strong distributed systems architecture and scaling capabilities
• Hands-on leadership with Azure Cloud and DevOps pipelines
• Practical experience with monitoring tools (App Insights, Splunk, Grafana/Prometheus)
• Security best practices and protocols applied in real-world solutions
• Advanced SQL and Postgres coding and optimization skills
• Strong CS fundamentals (data structures, algorithms) demonstrated in engineering output
• Experience driving continuous delivery / modern deployment practices through implementation
• Lifecycle tooling expertise (planning, source, build, deploy, operations) with practical involvement
• Exceptional problem solving, technical influence, and mentoring skills
• Outstanding technical communication and stakeholder management

Preferred Qualifications

• GitHub Copilot / AI-assisted development hands-on experience
• Implementation experience with event-driven and messaging platforms (Azure Service Bus, Kafka, etc.)
• Extensive hands-on XML solutions and integrations

Education

• Bachelor's and/or Master's Degree, preferably in CS, or equivalent experience

Hybrid Role Locations

• Palo Alto, CA
• Dallas, TX
• Chevy Chase, MD

Be Part of Our Journey

If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry.

Annual Salary

$110,000.00 - $230,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.

We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal