Desktop Support
Artech
Job Title : T2 Field Services/Desktop Support
Location : 350 Lowell Street, Essex, Andover, MA, 01810
Duration : 12+ months Contract (with possible extension) Job Description:
Location : 350 Lowell Street, Essex, Andover, MA, 01810
Duration : 12+ months Contract (with possible extension) Job Description:
- Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
- Provide support on various laptop, desktop and tablet running Win 7/10 /11
- Refresh IMAC
- Imaging, Refreshes
- Experience in performing warehouse duties
- Need expertise in troubleshooting, Incident work
- Understanding the impacts of Active directory and domains would be helpful and data migration too.
- Installation, configuration and maintenance of windows, hardware's and software's.
- Ticketing Experience (Client uses Service Now Ticketing) - Any ticketing experience, Service Now a plus.)
- IT deskside support technician who is under moderate supervision.
- Conducts service request and incident resolution for moderately complex end user hardware and software.
Vacancy posted more than 2 months ago
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