Freight and Business Analyst (UK Shift - Remote)

IBMC is assisting a fast-growing UK third-party logistics (3PL) and e-commerce fulfillment group in hiring a Freight and Business Analyst . Operating across five divisions (Warehouse & Fulfillment, Final Mile, Courier, Freight, and Customer Service), our client is transitioning from founder-led operations to a systemized, process-driven organization. This role will be managed through IBMC as a foundational operational seat with a mandate to build, document, and scale the freight and rate optimization desk. Working Schedule & Location Working Hours: 100% aligned with UK Business Hours (Minimum core overlap: 09:00 to 17:00 UK Time , Monday to Friday / Evening-Night WIB). Key Responsibilities

• Carrier Procurement & Rate Desk: Benchmark carrier and forwarder rates, run lane tendering, build rate comparison databases, and negotiate commercial improvements using consolidated group volumes (focusing on final mile carriers).
• Freight Operational Execution: Handle core freight operational workflows, daily tracking, and exception management, ensuring proactive communication to clients regarding shipment updates.
• SOP & Knowledge Base Build: Conduct structured knowledge capture sessions with the Freight Lead, translate operational experience into standardized SOPs, runbooks, and checklists in Notion to remove single-person dependencies.
• Billable Activity & Revenue Capture: Audit freight and warehouse operations to ensure all billable activities, accessorial charges, and custom client requests are accurately captured and invoiced.
• Business Analysis & Executive Reporting: Perform cost and process analysis, update the Notion workspace, prepare daily written operational reports, and execute special analytical projects assigned directly by the Chief Executive.
• Pre-Despatch Quality Control: Implement pre-despatch controls and checklists to make documentation and shipping errors structurally impossible at scale.

Requirements

• Primary Profile: 3+ years of experience in freight forwarding, logistics procurement, carrier rate negotiation, or 3PL operations.
• Alternative Profile: Strong Business Operations Analyst with an agency/consulting background, strong process mapping skills, and a desire to learn freight commercial operations.
• Analytical Capability: High proficiency in data analysis, rate benchmarking, cost modeling, and constructing structured management reports.
• Process Documentation: Proven track record in writing SOPs, process workflows, and building Notion or workspace knowledge libraries.
• Language Skills: C1 Level or above in English (both written and spoken) for clear communication with UK leadership, carriers, and international clients.
• Shift Commitment: Full-shift availability across UK business hours (09:00 to 17:00 UK time).
• Preferred: Hands-on experience with WMS software (Mintsoft or comparable), carrier portals (DHL, Evri, etc.), and freight rate databases.

Benefits

• Competitive salary package reflecting analytical and operational scope.
• Direct working exposure to UK executive leadership and global logistics networks.
• Foundational engagement seat with long‑term growth potential into pod leadership.
• Fully supported IBMC facility working environment in Indonesia.

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