Location General Manager
$110.6k - $213.5kCarMax Business Services LLC
6098 - Edison - 1015 US Route 1, Edison, New Jersey, 08817 CarMax, the way your career should be! Position Overview As a Location General Manager (LGM), you will have responsibility for the operations of one or more CarMax locations, ensuring an exceptional experience for both associates and customers. In this strategic leadership role, you’ll drive store performance, lead senior management teams, and champion associate development while maintaining alignment with CarMax’s culture and business goals. Your ability to analyze trends, implement improvements, and inspire high-performing teams will be key to achieving success in a dynamic, customer-focused environment. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities Lead total store operations, focusing on associate development, profitability, and customer satisfaction, with emphasis on sales processes and budget management. Manage financial performance through effective P&L oversight and cost-control initiatives. Drive operational excellence by reducing waste and introducing process improvements that enhance customer and associate experiences. Recruit, train, and promote associates, ensuring a strong pipeline of talent to support store success and company growth. Foster engagement and development through regular feedback, performance reviews, and coaching conversations. Provide vision and motivation to senior management teams, setting clear strategies and goals for store success. Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE. Required Qualifications Ability to multi-task in a dynamic, fast-paced environment while maintaining attention to detail. Strong communication skills to effectively interact with customers and associates across departments. Proficiency in data interpretation and record management for accurate reporting and decision-making. Demonstrated ability to make independent, critical business decisions and identify improvement opportunities. 5+ years of management experience, preferably in retail, with proven leadership capabilities. Completion of CarMax-provided training and intermediate PC skills. Flexibility to work a rotating schedule, including nights, weekends, holidays, and occasional travel for meetings or training. Preferred Qualifications Bachelor’s Degree About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. Equal Opportunity Employer CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Annual Salary The annual salary for this position is: $110,600.00 - $213,500.00 May be eligible for bonus and equity. Benefits Up to 48 hours of sick time per year accrued on a per pay period basis. Between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. Eligible for Holiday Premium Pay if working on a holiday due to business need. Full-time salaried associates entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval. CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For. #J-18808-Ljbffr
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