General Service Specialist

Job Description

Job Description

Company Overview:

Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 233 campuses across 24 countries. In the US, Foxconn employs 8,000 across 56 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas, and California. As of 2025, Foxconn ranks 28th among the Fortune Global 500 and reported revenue of approximately USD $259 billion.

The company’s diverse product offerings span four major segments: smart consumer electronics, cloud, and networking solutions, computing, and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader in innovation for the 21st century.

Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods.

Job Summary:

The General Services Specialist serves as the primary administrative and workplace services representative for the Santa Clara NPI Center. The position is responsible for front desk reception, office administration, employee services, vendor coordination, workplace operations, travel arrangements, meeting support, and general site services to ensure an efficient, professional, and well-organized working environment.

Duties and Responsibilities:

• Provide front desk reception and administrative support, including greeting visitors, answering phone calls, handling incoming/outgoing mail and packages, managing visitor registration, and supporting meeting room reservations.
• Manage daily office operations, including office supplies, pantry, coffee room, washroom supplies, office equipment, stationery, and workplace services.
• Coordinate employee administrative services, including travel arrangements, hotel reservations, transportation, new hire onboarding logistics, badge requests, and employee support activities.
• Manage service vendors for office cleaning, pantry services, vending machines, office equipment, landscaping, pest control, and other administrative service contracts.
• Organize company meetings, employee events, training sessions, customer visits, and executive meetings, including conference room scheduling and event logistics.
• Ensure compliance with company administrative policies, workplace standards, and document management procedures.
• Process administrative invoices, maintain records, monitor budgets, and ensure compliance with company administrative procedures.
• Perform other administrative and site operational support duties as assigned.

Education:

• Bachelor's degree in Business Administration, Management, Hospitality Management, or a related field.

Experience:

• Minimum 3 years of experience in General Services, Office Administration, Executive Administration, Reception, or Administrative Operations.
• Experience supporting manufacturing sites, NPI Centers, or EMS/electronics manufacturing is preferred.
• Strong communication, customer service, organization, and multitasking skills.
• Experience coordinating vendors, travel arrangements, meetings, and office operations.
• Proficiency in Microsoft Office applications; SAP experience is preferred.

EEOC Statement

Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.