Project Manager

Job DescriptionJob DescriptionISOCNET is growing, and we're looking for a Project Manager who wants more than just managing timelines and tasks. This position is ideal for someone who enjoys keeping projects organized, working directly with customers, coordinating technical teams, and ensuring projects are delivered successfully from start to finish.If you're highly organized, thrive on accountability, enjoy communicating with people, and can keep multiple priorities moving forward at once, you'll fit right in.What You'll DoManage client IT and web projects from kickoff through completionCoordinate schedules, resources, vendors, and project milestonesServe as the primary point of communication between clients and project teamsKeep project plans, documentation, and status updates currentIdentify risks, roadblocks, and delays before they become problemsEnsure projects stay on schedule, within scope, and aligned with client expectationsCoordinate Microsoft 365, cybersecurity, web development, SEO, and managed IT service projectsConduct project meetings and provide regular updates to clients and leadershipCreate and maintain project documentation, procedures, and checklistsSupport process improvement initiatives that help ISOCNET deliver projects more efficientlyWhat We're Looking ForStrong organizational and project coordination skillsExcellent communication and customer service abilitiesAbility to manage multiple projects and priorities simultaneouslyStrong attention to detail and follow-throughComfortable working with technology and learning technical conceptsAbility to work independently while collaborating with a teamExperience with project management, operations, customer service, or IT or web coordinationExperience working in a Digital Marketing company, IT company or Managed Service Provider (MSP) is a plusFamiliarity with Microsoft 365, Teams, SharePoint, and ExcelHow Success Is MeasuredProject DeliveryProjects delivered on time and on targetProject tasks completed by agreed-upon due datesAccurate and current project documentationCustomer ExperienceProfessional and timely client communicationHigh client satisfactionProactive issue identification and resolutionTeam CollaborationEffective coordination between clients, vendors, and technical staffReliable follow-up on action items and commitmentsPositive contribution to team culture and accountabilityProcess ImprovementDocumentation maintained and updatedOperational efficiencies identified and implementedConsistent use of project standards and proceduresWhy ISOCNET?Room to Grow: This role offers opportunities to grow into senior project management, service delivery, operations, account management, or leadership positions.Make an Impact: You'll play a key role in helping clients successfully leverage technology to achieve their business goals.Variety: Every day is different, with opportunities to work on Microsoft 365, cybersecurity, infrastructure, cloud, AI, websites, seo projects, paid platforms, and managed IT projects.Supportive Team: Work alongside experienced professionals who value collaboration, customer service, and continuous improvement.Stability & Innovation: Over 30 years in business with a strong focus on managed IT services, cybersecurity, Microsoft 365, and emerging technologies.