Auto Claims Adjuster Trainee

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence. Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step.At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek. Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:3 weeks accrued paid time off + paid holidays each yearHealth insurance (medical, dental, vision)Annual 401(k) Employer Contribution (up to 8% of your base salary)100% tuition reimbursementFree on-site fitness centerComplimentary coffee and breakfast serviceHybrid work schedulesWorking Advantage Discount ProgramEmployee Assistance Program…and much more!This entry-level position requires no previous full-time work experience. Qualified candidates will be enrolled into Safety’s formal training program where they will learn basic adjusting skills and develop investigative techniques in handling automobile physical damage claims. The successful candidate will be an advocate for delivering a high level of customer service, while displaying empathy and a supportive attitude for our policyholders. This role has the potential for a hybrid work schedule, contingent upon job performance.ResponsibilitiesSets up first notice of losses (FNOL) using Safety’s proprietary software programsInterprets coverage and identifies potential coverage defensesGathers and analyzes relevant information from insureds, claimants, witnesses and law enforcement to establish liability and scope of damagesBecomes proficient in using various software and database programsApplies Massachusetts Standards of Fault to determine liabilityIdentifies all subrogation opportunitiesFosters and maintains a collaborative business relationship with our agency partnersDelivers first class claims service to Safety’s valued customersQualificationsCollege degree requiredSuperior organizational skills and attention to detailCustomer service experience desiredExcellent communications skillsAbility to work cooperatively within a team environmentWork Location: In person #J-18808-Ljbffr Safety Insurance Company