Medical Lab Scientist III Point of Care Operations

Point Of Care Laboratory Specialist

This role serves as a Point of Care (POC) Laboratory specialist supporting assigned South Carolina region facilities, with a strong focus on quality, compliance, operational oversight, and laboratory support functions.

A significant portion of this role centers around Point of Care testing oversight, ensuring diagnostic testing performed outside of the central laboratory (such as bedside glucose testing, pregnancy testing, and procedural area testing) is compliant with organizational and regulatory standards. This includes monitoring middleware exception reporting, reviewing quality control documentation, validating user competencies, conducting site audits, troubleshooting issues, and partnering with nursing and clinical departments to ensure compliance with CLIA, TJC, and CAP requirements.

In addition to Point of Care oversight, this role also supports broader laboratory operations, including quality control processes, procedure documentation, training support, document control, inventory oversight, equipment troubleshooting, vendor coordination, and operational process improvement activities.

While this is not primarily a direct patient testing role, candidates should bring a strong clinical laboratory foundation, as the position requires laboratory expertise, regulatory knowledge, troubleshooting ability, and the confidence to serve as the subject matter expert for Point of Care testing across the region.

Testing

Performs and evaluates waived, moderately complex, and highly complex laboratory analysis on blood and body fluids, to include sample preparation

Performs equipment maintenance, calibration, and troubleshooting

Performs and evaluates quality control to assure accuracy of patient testing

Performs competency and proficiency testing to assure maintenance of skills

Investigates and resolves problems and unusual situations

Ensures patient test results are not reported until all corrective actions have been taken and the test system is properly functioning

Assigned as a Key Operator, has high competency in maintenance and troubleshooting, and helps to maintain a close vendor relationship

Transfusion Medicine

Scientists also help shape the development and evolution of the Transplantation and Cellular Therapy (TCT) Program, serving to enhance its overall effectiveness, productivity, and quality

These scientists serve as the link for facilitating an organized and comprehensive approach to the management of patients undergoing bone marrow transplants and/or receiving cellular therapy

Documentation & Education

Maintains required documentation for all lab procedures

Processes requisitions for testing

Prepares and distributes reports

Assists in writing new procedures and revising current ones

Successfully completes educational activities to continually improve skills and assist consultants

Performs all duties to satisfy regulations and maintain a constant state of regulatory readiness

Participates in the education and training of students from accredited programs and new team members

Assigned to develop training plans for new instrument implementations

Operations & Support

Provides information, assistance, and consultation to requestors

Recognizes and promotes interdependencies with other areas

Practices efficient use of supplies and materials

Responsible for inventory management of supplies and materials

Participates in improvement of methods and processes

Evaluates and implements new methodologies and procedures, as assigned

Work within a team to achieve patient and team goals

Share and initiate regular and professional communication with co-workers

Participate in regular staff meetings

May be assigned to oversee a shift

Safety & Human Experience

Team member must possess sufficient motor skill and manual dexterity to obtain and manipulate specimens in a manner that does not endanger themselves

Practices safety policies to maintain a safe work environment

Follows and complies with all safety functions and guidelines including personal protective equipment, eyewash, fire extinguisher, and other safety equipment

Gain customer confidence through competence, effective communication, and trust building behaviors

Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers

Model the service standards through consistently engaging in Always Event behaviors and view feedback through the patient lens

Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated

Know and model the mission, vision, and values and how they relate to role-specific responsibilities

Model our People Credo through a passion to care for each other, our patients, and our communities

Document Control

Team member is responsible for providing support for the coordination and consolidation of laboratory policies and procedures involving all aspects and departments involved in the process

Identifies ways to structure or classify multiple pieces of information and is able to assimilate/condense similar procedures

Identifies appropriate key individuals and stakeholders with whom to communicate information regarding the specific policy at hand

Responsible for all laboratory policies and procedures

Maintains and updates organized record keeping and filing system

Organizes, collates, and files documents in a timely and accurate manner

Monitors for changes to new Novant Health administrative policies to ensure administrative policies are consistent and up to date

Schedules meetings, prepares agendas and processes paperwork for committee and meetings as needed

Types correspondence, minutes, roadmaps and reports as needed

Performs various administrative duties and completes special projects as needed

Analyzes data to compile administrative reports using statistically sound principles and tools

Acts as Novant Document Manager System Process Owner for NH Laboratory Services policies, procedures, and forms

Edits, standardizes, and/or revises procedures or policies prepared by other personnel

Organizes and posts documents to the Novant intranet accurately

Follows up to assure all documents are completed in a timely and accurate manner

Coordinates design of intranet structure for laboratory medical/clinical documents as needed

Successfully completes educational activities to continually improve skills and assists consultants

Practices safety policies to maintain a safe working environment

Performs all duties to satisfy regulations in preparation for inspections

Provides information and consultation to requestors

Recognizes and promotes interdependencies with other areas

Participates in improvement of methods and processes

Work within a team to achieve patient and team goals

Share and initiate regular and professional communication with co-workers

Participate in regular staff meetings

Point of Care

Compliance & Oversight

Team member serves as the point-of-care (POC) testing compliance expert for assigned sites

Establishes, coordinates, instructs, trains, troubleshoots, oversees, and coordinates all POC activities

Inspects, prepares, and communicates monthly audits for all assigned locations to keep them abreast of their on-going regulatory compliance

Serves as liaison and responsible party for applicable regulatory inspections (i.e., the College of American Pathologists and Joint Commission POC inspections)

Assess competency for waived and non-waived POC testing personnel, including but not limited to nursing at required frequency

Equipment / Quality Management

Serves as key troubleshooter and repair person for all POC instrumentation

Ensures all POC instrumentation is always available and in good working order

Ensures set-up and initial validation studies on all POC method/equipment

Ensures correlation and confirms testing tolerance ranges for all POC method/equipment at designated intervals as required by regulatory standards

Establishes or confirms the linearity, tolerance, and normal population ranges for all POC test methods

Ensures the normal ranges appear on the chart with the patients' results

Ensures new lots of reagents and controls are valid prior to testing

Ensures monthly audits are completed to assure compliance with regulatory requirements, based on the procedure/method utilized

Documentation / Reporting / Support

Maintains required documentation for all lab procedures

Prepares and distributes reports

Assists in writing new procedures and revising current ones

Acts as the POC expert for assigned nursing units and designated off-sites