Resource Operations Manager

Date: May 27, 2026 Location: Houston, TX; Overland Park, KS Company: Black & Veatch Family of Companies / Overland Contracting Inc Job Title: Resource Operations Manager Job Summary Reporting to the leader of respective OCI subsidiaries, the Resource Manager is responsible for developing, executing, and overseeing comprehensive workforce strategies that support successful construction project delivery. This role ensures that craft labor, staff resources, site capabilities, and industrial relations are aligned with organizational goals and project requirements. The manager partners closely with construction leadership, HR, project management, and site teams to drive safe, efficient, and compliant operations. Key Responsibilities Staff Resourcing Strategy Develop and manage short- and long‑term resourcing strategies for field staff roles across assigned projects and portfolios. Ensure optimal alignment of personnel based on skill sets, project needs, and future workload forecasting. Craft Resourcing Strategy Define craft labor resourcing plans including preparation, execution, labor counts, and role assignments. Work with site leadership, craft supervision, Labor Relations, and workforce planners to ensure steady availability of qualified craft workers. Workforce Planning Lead execution of workforce planning including labor projections, Tempus demand updates, and pipeline visibility. Communicate future staffing needs to HR and support development of recruiting strategies. Workforce Mobilization Oversee craft and staff mobilization to project sites including role assignments, onboarding coordination, and issuance of assignment letters. Ensure mobilization supports project readiness and maintains compliance with internal processes. Site Capability Development Manage training strategies for site teams including VOC, LCM, high‑risk activity training, and other required site competencies. Support continuous development of onsite capabilities to meet safety, quality, and operational targets. Policy, Standards, and Compliance Ensure operational alignment with HSSE, QA/QC, and HR policies and standards. Champion compliance culture across project teams and site operations. Training Ensure all staff have received adequate training prior to deployment. In partnership with HSSE, ensure all staff and craft have proper certifications prior to deployment. Strategic Planning "Forecasting (Bench Strength)" Forecast and maintain organizational bench strength to ensure readiness for future projects. Identify gaps in capability, capacity, and resourcing pipelines; implement strategies to address them. Management Responsibilities Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates. Minimum Qualifications Strong soft skills including leadership, influence, communication, teamwork, collaboration, emotional intelligence, problem solving, time management. Strong understanding of construction operations, workforce management, and craft labor environments. Knowledge of Labor Relations, union dynamics, and labor agreements. Experience with staffing strategies, forecasting tools (e.g., Tempus), and mobilization processes. Ability to interpret and apply HSSE, QA/QC, and HR compliance standards. Excellent communication, negotiation, and stakeholder‑management skills. Strong problem‑solving ability, particularly in labor/LR disputes. Experience with training planning and site capability development. Preferred Qualifications Background in construction management, labor relations, or resource operations. Prior experience working with craft labor teams, union engagements, and subcontractors. Exposure to project planning, execution, and readiness review processes. Familiarity with enterprise systems such as Tempus, PeopleSoft, or similar workforce platforms. Work Environment/Physical Demands Typical office environment including sitting, walking, talking, hearing, reading, writing, keyboarding, driving, filing, reaching, stooping, crouching, bending, standing for extended periods of time, lifting or carrying up to 40 pounds. Occasional travel to project sites may be required. Salary Plan CNS: Construction Services Job Grade 020 Accessibility Statement Black & Veatch endeavors to make this page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at View phone number on click.appcast.io or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. Benefits Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with life insurance and a robust wellness program. To support a healthy work‑life balance, we offer paid vacation and holiday time after the eligibility period has been met. A variety of additional benefits are available to our professionals including, but not limited to, a company matched 401k plan, vendor discounts, AD&D insurance, pre‑taxed accounts, voluntary legal plan, identity theft and credit monitoring services, and the B&V Credit Union. Equal Employment Opportunity BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law. Notice to External Search Firms Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs. #J-18808-Ljbffr