General Manager

Join to apply for the General Manager role at Swickard Auto Group . This is a general application for candidates willing to relocate if necessary based on position availability. The General Manager is responsible for overseeing all aspects of a dealership's operations, ensuring profitability, customer satisfaction, and compliance with industry standards. This role requires strong leadership, business acumen, and a deep understanding of the automotive industry. Responsibilities Financial Performance: Develop and implement annual business plans and budgets. Monitor and analyze financial performance, including sales & service, profit margins, and expenses. Implement cost-saving measures and strategies to improve profitability. Sales Operations: Set and achieve sales goals for new and used vehicles. Oversee the sales team, providing training, coaching, and motivation. Manage inventory levels to optimize sales and minimize costs. Customer Service: Ensure exceptional customer satisfaction throughout the entire sales and service process. Resolve customer complaints and address issues promptly. Implement customer loyalty programs and initiatives. Human Management: Develop and maintain a positive work environment. Manage employee performance and address disciplinary issues. Recruit, train, and manage a high-performing team. Compliance: Ensure compliance with all applicable laws, regulations, and industry standards. Maintain accurate records and documentation. Manage relationships with manufacturers and suppliers. Marketing and Branding: In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers. Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) including kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: Bachelor's degree in business administration or a related field. Experience: 5+ years as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a successful track record. Strong dealership operations knowledge, financial management skills, sales leadership expertise, customer service focus, F&I understanding, team leadership abilities, regulatory compliance knowledge, technology proficiency, and a valid driver’s license with a clean record. Certifications in automotive management or sales are a plus. Physical Requirements Sitting: Majority of workday at desk using computer and phone. Standing and walking around the dealership or attending meetings. Reaching and bending for files, supplies, or equipment. Lifting or moving documents, supplies, or equipment occasionally. Benefits of Working at Swickard Career growth opportunities and ongoing training. Support for personal and professional development. Equal Opportunity Employer promoting diversity and inclusion. Competitive Benefits Package Insurance options including medical, dental, vision, life, and pet insurance. Optional disability coverage. 401(k) plan, paid holidays, PTO. About Us Founded in 2014 by Jeff Swickard in Wilsonville, OR. A hospitality company that sells cars, parts, and services. Team-oriented culture aiming to be customers’ and employees’ favorite. Leader in highline brands like Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. Ranked among the fastest-growing dealership groups in the US by Automotive News. We are revolutionizing the car-buying experience through exceptional hospitality. Join us if you are passionate about this mission! Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Swickard Auto Group by 2x. #J-18808-Ljbffr