Remote: Associate Director, Regional Customer Experience

Foundation Medicine Inc

Remote job

Foundation Medicine is seeking an Associate Director, Area Customer Experience to lead regional customer experience teams and translate strategy into actionable plans. You will drive end-to-end CX improvements, partner with Operations, Commercial and Medical Affairs, and develop a high-performing team to deliver consistent, proactive service. The role emphasizes optimization of regional touchpoints, performance monitoring, and initiatives that enhance satisfaction, retention, and operational #J-18808-Ljbffr Foundation Medicine

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Vacancy posted 2 days ago

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