Customer Service Team Lead - Bilingual
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
High School diploma or equivalent required. Bachelor’s degree preferred.
3+ years of customer service experience.
2+ years of experience in a leadership / supervisory role preferred.
Effective communication skills.
Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
$33 - $38 per hour
...Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service...BilingualHourly payLocal areaUline
Winthrop Harbor, IL4 days ago- Uline is seeking a Bilingual Customer Service Team Lead at our Kenosha Branch to lead a dedicated team focused on delivering exceptional customer service. This role involves coaching representatives, reviewing customer interactions for quality, and facilitating team meetings...Bilingual
- Uline is seeking a Customer Service Team Lead - Bilingual at the Kenosha Branch. This role focuses on leading a bilingual team, enhancing customer interactions, and ensuring representatives are trained effectively. You will have the opportunity to make a significant impact...Bilingual
$33 - $38 per hour
Uline is hiring a Bilingual Customer Service Team Lead at their Kenosha Branch. This role will focus on coaching representatives to ensure exceptional customer service while managing team performance. Ideal candidates should possess strong communication skills and be fluent...BilingualHourly pay$33 - $38 per hour
Uline in Pleasant Prairie, WI is seeking a Bilingual Customer Service Team Lead to enhance the customer service experience. The role involves coaching representatives and ensuring superior service delivery. Candidates should possess 3+ years of customer service experience...BilingualHourly pay$33 - $38 per hour
Uline seeks a Bilingual Customer Service Team Lead for their Kenosha Branch. This role involves guiding and training representatives to ensure exemplary customer service while handling escalated issues effectively. With a competitive pay range of $33 to $38 per hour, the...BilingualHourly pay$33 - $38 per hour
Customer Service Team Lead - Bilingual Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead...BilingualHourly payLocal area- ...The ideal applicant will have at least two years of outreach experience, a Bachelor's degree in communications (preferred), strong bilingual skills, and proficiency in Microsoft Office. Local travel is required, and flexibility in scheduling is available. #J-18808-...BilingualPart timeWork at officeLocal area
$20 - $24 per hour
...Coordinator will develop and lead outreach efforts, build partnerships... ...partners, families, and service providers Establish partnerships... ...a related field (preferred) Bilingual English/Spanish required (... ..., Excel, PowerPoint, Outlook, Teams) Strong organizational, communication...BilingualHourly payPart timeWork at officeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shift$50 - $60 per hour
...DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the... ...performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in financial analysis, financial...BilingualHourly payContract workWork experience placementRemote workFlexible hoursData Annotation
Waukegan, ILmore than 2 months ago- ...Atulo Health is a multi-state provider of home infusion services. We deliver high-quality, patient-centered care using... ...Ability to work independently and collaborate with a team Spanish-speaking and bilingual candidates strongly encouraged to apply Learn more about...BilingualDaily paidReliefFlexible hours
Atúlo Health
Waukegan, IL5 days ago - ...a healthy work/life balance to join our team.Team LeadThe Maintenance Supervisor coordinates... ...a level of respect.Ability to manage and lead a line team.Proficient math skillsAble to... ...:Able to read and write English.Bilingual Spanish and English fluently is preferred...BilingualLocal areaShift work
The Visual Pak Companies
Waukegan, IL14 hours ago $22 - $35 per hour
Press Brake Lead Location: Waukegan/Gurnee Area Schedule: Monday... ...PM Friday, Saturday, Sunday Bilingual (Spanish) preferred Ludlow uses... ...to produce parts that meet customer quality standards, production... ...coordination, and fostering a positive, team-oriented work environment....BilingualTemporary workShift workWeekend work- A leading auto parts retailer is seeking a Delivery Specialist to operate vehicles and deliver products in a safe and efficient manner. Responsibilities include using management devices, maintaining vehicle cleanliness, and communicating delivery issues. An ideal candidate...Bilingual
$22.8 - $36 per hour
...Lead Cook - North Shore Steak & Seafood Job Category: Food Prep... ...experience. We prioritize our team's development and well-being,... ...all aspects of daily prep and service. Strong communication, organizational... ...and communication skills. Bilingual is a plus. Physical...BilingualLocal areaShift work$100k
...Excellent opportunity to join a leading, national credit card... ...experience. Slice Merchant Services offers innovative payment processing... ...sales manager & support team, continued results-driven training... ..., persistent style · Bilingual · Motivated self-starter with...BilingualLocal areaSlice Merchant Services
Waukegan, IL28 days ago$15 per hour
...seeking a Wireless Specialist focused on providing exceptional customer service and facilitating retail sales of wireless devices. This role offers a starting wage of $15.00/hr. plus commission, with bilingual candidates earning $16.00/hr. You will get to know customers...Bilingual- ...looking for a motivated Financial Services Representative to join their team in Zion, Illinois. In this role, you... ...for establishing and maintaining customer relationships while providing... ...potential for growth within the agency. Bilingual candidates are preferred, and...Bilingual
- At PNC in Waukegan, IL, we are seeking a Personal Banker who is bilingual in Spanish and has a passion for customer service. In this role, you’ll focus on expanding branch customer relationships through proactive sales and personalized service. The ideal candidate will...Bilingual
- O'Reilly Auto Parts is seeking a Delivery Specialist in Zion, Illinois to efficiently deliver parts and products to customers. Responsibilities include operating company vehicles, maintaining vehicle cleanliness, and utilizing delivery devices. Candidates should possess...Bilingual
$46.8k - $63.25k
PNC Financial Services Group is looking for a Bilingual Spanish Personal Banker in Waukegan, IL. The role involves acquiring and deepening a customer base through proactive sales and service activities, ensuring a positive customer experience, and delivering tailored PNC...Bilingual- ...Training & development Bilingual (Spanish/English) Business... ...– State Farm Agent Team Member Location: Waukegan... ...relationships, help customers, and grow their income... ...What You’ll Do Develop leads, identify customer needs... ...insurance products and services. Build lasting relationships...BilingualBase plus commission
Manuel Torres II - State Farm Agent
Waukegan, IL1 day ago - Uline in Waukegan, IL, is seeking a Bilingual Billing Analyst to enhance financial operations across North America, particularly for their Mexico locations. The role involves analyzing billing processes, collaborating with various departments, and providing insights for...Bilingual
$16 - $18 per hour
...Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers... ...the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations...BilingualFor contractorsLocal areaHome Depot
Waukegan, IL1 day ago- ...career-oriented State Farm Insurance Agent to join their team. The role focuses on building customer relationships and promoting State Farm products like... ...have sales experience, be motivated, and preferably bilingual in Spanish. The position offers a salary plus commission...Bilingual
$17 - $19 per hour
A local insurance agency in Waukegan seeks a bilingual Business Development Representative to enhance customer relationships and drive sales of insurance products.... ...with no prior sales experience. Join a supportive team focused on professional growth and success. #J-18...BilingualHourly payLocal area$25 - $26 per hour
...Waukegan, IL is hiring a Financial Services - Accounts Receivable... ...26 per hour. You will manage customer accounts, resolve payment issues, and work with different teams to minimize debts. The ideal... ...communication skills, and preferably be bilingual. Uline offers competitive...BilingualHourly pay- ...staff on best practices. The ideal candidate will have supervisory experience in manufacturing, strong communication skills, and is bilingual in Spanish. Various benefits such as medical and vision insurance and a 401k with match are offered. #J-18808-Ljbffr Inteplast...Bilingual
$50 - $60 per hour
...DataAnnotation is committed to creating high-quality AI. Join our team to help train the nextgeneration of AI while enjoying the... ...and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented Proficient in financial analysis, financial...BilingualHourly payFull timeContract workPart timeWork experience placementRemote workData Annotation
Zion, IL5 days ago- ...client check-ins, stocking inventory, and providing compassionate service. Ideal candidates should have basic computer skills, be able to lift 30 pounds, and demonstrate strong people skills. Bilingual candidates are a plus. This in-person role requires reliability and...BilingualFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
- customer satisfaction Zion, IL
- bilingual customer service representative spanish english Zion, IL
- bilingual Zion, IL
- remote customer service chat Zion, IL
- cashier customer service Zion, IL
- customer call service Zion, IL
- customer service opportunity Zion, IL
- client service consultant Zion, IL
- customer support Zion, IL
- client service Zion, IL