HVAC - Service Technician

Job Title

Service Technician

Overview

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!

What's It Like to Work Here

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step.

Who You Are

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. You must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. You must also be comfortable asking for money and deliver excellent communication skills.

Essential Job Functions

Ability to work a flexible schedule and maintain attendance based on business needs.

Ensure new/returning customers' concerns are addressed and handled appropriately, timely, and in an accurate manner.

Ability to manage stress, difficult, or emotional customer situations.

Operating company vehicles, and you will be expected to follow all state and federal laws, as well as maintain the cleanliness and routine maintenance of the vehicles.

Safety responsibilities & requirements will be provided in training, and no tolerance will be accepted for disregard of safety instructions.

Operate a variety of hand and power tools, meters, hand tools, and all other test equipment utilized in the trade.

Perform skilled maintenance work in the repair, installation, and alteration of HVAC equipment, components, timers, motors, and any other wiring system as needed.

Submit customer invoices via company iPad, correctly documenting customer equipment information, diagnostics, and all recommended repairs.

Perform proper maintenance on heating and air conditioning systems that prevents systems from breaking down and provide safety and comfort for our clients.

Communicate options to clients for maintenance, repairs, and replacement

Ability to speak and maintain professionalism to customers, team members, and vendors.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• Valid Driver's License
• HVAC Certified/EPA
• 2+ years of HVAC experience
• Clean driving record
• Time management skills
• Basic software understanding
• Self-motivation
• High School diploma or equivalent
• Excellent customer service skills
• Basic mechanical aptitude
• Basic computer skills
• The ability to use various hand and power tools common to trade
• The ability to learn through observation and hands on experience
• The ability to follow routine, verbal, and written instructions
• The ability to communicate with team members and customers effectively
• Being capable of maintaining professional working relationships with team members
• The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
• The ability to perform basic mathematical functions

Preferred Qualifications

• Service Titan experience
• Basic Indoor Air Quality (IAQ) knowledge and experience
• Sales experience
• Excellent selling, communication and negotiation skills
• Skill in performing routine manual labor

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

Hourly + Commissions

Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)

Days: Monday - Friday with occasional weekends

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer