East Clinician Field Mentor - NP/PA

Role Overview The Clinician Field Mentor is an exciting opportunity for seasoned clinicians to grow into an expanded role, serving as a mentor and champion for Signify Health clinicians, as well as continuing meaningful work connecting with health plan members. Responsibilities Complete In-home Visits Perform IHEs, Focused Visits as well as Video Visits, exemplifying the highest standards of Signify Health key performance indicators and metrics (includes operational, clinical, and member experience KPIs). Test new Diagnostic & Preventive Services (DPS) and clinical workflow changes and provide feedback. Provide 40 hours of availability weekly, consistently providing 128+ capacity units per month, and reserving one assigned day/week for coaching and mentorship activities (may include ridealong and job shadow visits during field days as well). Execute a strong visit completion rate, consistently pacing 88+ completed visits per month. New Clinician Mentorship Provide dedicated guidance in the first 90 days to new hire clinicians to help them acclimate to Signify Health and navigate available resources. Facilitate virtual and in‑person shadowing opportunities for new clinicians to observe and learn. Provide best practice tips to new clinicians on clinical workflows, DPS, etc. Active Clinician Mentorship Offer Group Support to active clinicians on new features/DPS/updates of a clinical nature as well as areas of opportunity if noted in prospective monitoring of a clinical nature through webinars and/or office hours. Offer real‑time support to in‑field clinicians, using a variety of company‑identified outlets to facilitate prompt outreach. Serves as first line of response for clinical inquiries before escalating to Clinical Leader (CL). Other role expectations and requirements: Meets regularly with Clinical Leaders (CL/CNL) for support and training. Consistently engage with regular manager, team and clinical meetings. May attend special events, as needed. Available to provide mentoring and coaching support including rotating evenings and weekends, as assigned. Maintains training, affiliation, and compliance with Video Visit requirements, regular training required. Maintains training and complete all diagnostic and preventive service (DPS) products as directed (regular training required). Maintains all required supplies and associated diagnostic equipment related to DPS offerings. Be flexible to travel in‑region and locally, as dictated by business needs. Accommodate field observations and/or “ridealong” experiences, as requested (both during in‑field days and dedicated support days, as needed). Additional Duties and Responsibilities Additional duties and responsibilities, as required. Qualifications Ability to: Effectively inspire, motivate, and mentor peers. Share leading practices, tips, and tricks from first‑hand experiences. Understanding of: How to manage inquiries and elevate performance issues to leadership. How to uphold high‑quality member care across teams. Experience with: Completing IHEs successfully, as defined by Signify Health operational, clinical, and member experience KPIs. Mentoring teams and providing 1:1 professional and personal support. Signify IHE tools and processes. Developing and presenting group presentations. Required: Clinical background and State Licensure (e.g., MD/DO, NP/PA). Preferred: Multi‑state licensure. Preferred: 5-7 years of clinical experience, with a strong background in primary care, chronic disease management, or related field. Required: Minimum 6 months - 1+ year(s) of experience as a high‑performing Signify Health Clinician. Required: Ability to sit, stand, bend, reach, push, pull and lift up to 20 pounds of supplies (including, but not limited to, iPad, medical supplies and scale). Anticipated Weekly Hours 40 Time Type Full time Pay Range $95,738.00 - $206,206.00 Benefits Medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility. Legal Notice Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr